Quality Control Specialist II, Digital Integrations

Mastercam; Pune District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Mastercam in Pune, India is seeking a Quality Control Specialist II on the Digital Integrations team to ensure reliability, security, and data integrity across Salesforce and MuleSoft integrations within Sales Cloud, Service Cloud, and CPQ.

You will collaborate with software engineers, admins, and stakeholders to design risk-based tests, validate API contracts, and drive release readiness through exhaustive validation, traceable evidence, and regression testing.

Qualifications

• Bachelor’s degree or equivalent practical experience in IT/CS/Engineering/Data Science.
• Minimum of four years in software quality assurance, testing, or quality control.
• Experience with Salesforce, CRM, APIs, or enterprise system integrations is required.
• Experience designing and executing end-to-end integration, API, functional, regression, and negative-path tests.
• Knowledge of MuleSoft Anypoint Platform concepts and Salesforce architecture is preferred.

Responsibilities

• Develop risk-based test strategies, plans, data, and scripts for Salesforce, MuleSoft, APIs, and connected systems.
• Perform functional, integration, system, regression, performance, and post-deployment testing.
• Validate end-to-end processes across Salesforce and upstream/downstream systems.
• Verify API contracts, data mappings, transformations, and reconciliation between systems.
• Create reusable test data and ensure role-based access and security requirements.
• Retest corrections, conduct targeted regression, and document residual risks.

Skills

Analytical skills

Problem-solving

Test planning

Test execution

Communication

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, Data Science

ISTQB certification

Tools

OpenAPI

Swagger

Scalar

Postman

Job description

Quality Control Specialist II, Digital Integrations

Professional Pune, India

Your Role at a Glance

As a Quality Control Specialist II on the Digital Integrations team, you will help ensure the reliability, accuracy, security, and business effectiveness of integrations connecting Salesforce with other enterprise systems. You will partner closely with the Software Engineer III, Integrations, Salesforce administrators, developers, product owners, and business stakeholders to translate requirements into testable outcomes; validate API-led solutions; identify and manage defects; and provide objective release-quality evidence. The role supports Salesforce and MuleSoft solutions across Sales Cloud, Service Cloud, Revenue Cloud/CPQ, and related ecosystem integrations, with particular attention to end-to-end process behavior, data integrity, integration contracts, error handling, and production readiness.

How You’ll Drive Success

Integration Testing & Validation

• Develop, document, maintain, and execute risk-based test strategies, test plans, test cases, test data, and scripts for Salesforce, MuleSoft, APIs, and connected enterprise systems.
• Perform functional, integration, system, regression, performance, negative-path, and post-deployment testing for new features, customizations, interfaces, and defect corrections.
• Validate end-to-end business processes that span Salesforce and upstream or downstream systems, confirming that transactions, statuses, calculations, and workflow outcomes remain consistent across platforms.
• Verify synchronous and asynchronous integration behavior, including orchestration, transformations, dependencies, retries, timeouts, duplicate handling, and failure recovery.

API & Integration Contract Quality

• Review API requirements and acceptance criteria with engineers to confirm that integration behavior is clear, complete, measurable, and testable before development begins.
• Validate REST and other applicable service interfaces, including requests, responses, authentication behavior, status codes, schemas, field mappings, business rules, and error messages.
• Use OpenAPI specifications and interactive documentation created in Swagger, Scalar, or similar tools to validate that implemented interfaces conform to agreed integration contracts.
• Assess API-led integration flows across MuleSoft layers and connected applications, documenting gaps between expected and actual behavior.
• Test Salesforce solutions involving Sales Cloud, Service Cloud, Revenue Cloud/CPQ, Apex, Lightning Web Components, platform configuration, workflows, and Salesforce APIs.
• Validate data mappings, transformations, migration results, referential integrity, required fields, duplicate prevention, and reconciliation between Salesforce and integrated systems.
• Create reusable test data and scenarios representing realistic business conditions while following applicable data-handling and access-control requirements.
• Confirm that role-based access, permissions, and integration-user behavior support approved business requirements without exposing unintended functionality or data.
• Identify, reproduce, document, prioritize, and track defects with sufficient technical evidence for efficient diagnosis, including steps, payloads, logs, expected results, actual results, and impacted systems.
• Work directly with engineering and other technical team members to isolate issues across Salesforce, MuleSoft, APIs, data transformations, and connected applications.
• Retest corrections, execute targeted regression testing, and communicate residual risk or unresolved dependencies before release decisions.
• Analyze recurring defects and escaped issues to recommend improvements to requirements, design reviews, automated tests, monitoring, and release controls.

Test Automation & Delivery Practices

• Develop and maintain automated tests for high-value regression scenarios using appropriate Salesforce, API, and integration testing tools.
• Support the inclusion of automated quality checks in source-control and CI/CD processes, and review results to identify failures or release risk.
• Collaborate in Agile delivery cycles by refining user stories, clarifying acceptance criteria, estimating testing effort, and providing timely quality status.
• Maintain traceability between requirements, acceptance criteria, test cases, defects, and release outcomes.

User Acceptance Testing & Release Readiness

• Coordinate and facilitate user acceptance testing for cross-system business processes, including participant readiness, scenario design, test data, issue triage, and final results.
• Collect and document stakeholder feedback, confirm that business requirements are met, and distinguish defects from enhancement requests or training needs.
• Prepare concise release-quality summaries covering test execution, defect status, integration dependencies, known limitations, and recommended disposition.
• Conduct post-release validation and production smoke testing to confirm successful deployment and stable end-to-end operation.
• Maintain clear test evidence, integration-quality standards, reusable test assets, environment notes, and troubleshooting guidance.
• Monitor relevant Salesforce and MuleSoft platform releases and evolving testing practices to anticipate regression risk and update test coverage.
• Communicate technical findings clearly to both technical and nontechnical stakeholders, escalating quality, dependency, or production-readiness concerns promptly.
• Continuously develop working knowledge of Mastercam critical business processes and the enterprise systems connected through the integration landscape.
• Perform other duties as assigned.

The Talents We’re Seeking

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Data Science, or a related discipline, or equivalent practical experience.
• Salesforce, MuleSoft, and/or ISTQB certification is a plus.
• Minimum of four (4) years of experience in software quality assurance, quality control, or testing, including hands‑on experience with Salesforce, CRM, APIs, or enterprise system integrations.
• Demonstrated experience designing and executing end-to-end integration, API, functional, regression, and negative-path tests.
• Working knowledge of MuleSoft Anypoint Platform concepts, including API‑led connectivity, orchestration, transformations, monitoring, and troubleshooting.
• Working knowledge of Salesforce architecture and data structures, with experience testing Sales Cloud, Service Cloud, Revenue Cloud/CPQ, Apex, Lightning Web Components, and Salesforce APIs.
• Experience validating API contracts and documentation using OpenAPI, Swagger, Scalar, Postman, or comparable technologies.
• Experience with automated testing tools and methodologies for Salesforce, APIs, and integration workflows.
• Understanding of system architecture, data modeling, scalable integration patterns, data migration, and data‑quality principles.
• Experience with source control, CI/CD pipelines, defect‑management tools, code or technical review practices, and automated quality gates.
• Experience working in Agile or Scrum teams and delivering quality activities within iterative release cycles.

Required Skills

• Strong analytical and problem‑solving skills, with the ability to trace issues across multiple systems and applications, integration, data, environment, and configuration causes.
• Well organized and detail oriented, with the ability to manage multiple priorities, test environments, dependencies, and release timelines.
• Clear written and verbal communication skills, including the ability to present concise risk‑based findings to technical and nontechnical stakeholders.
• Collaborative working style and willingness to partner closely with engineers while maintaining independent quality judgment.
• Proven time‑management skills and a track record of successfully supporting others in a team environment.

Who We Are

At Mastercam, we do not just keep pace with manufacturing—we set the pace. For over 40 years, we have been the name behind the breakthroughs, the partner for those who refuse to settle. When the industry says “too complex,” we say, “challenge accepted.”

We are more than software. We are a movement of makers, innovators, and problem‑solvers driving transformation across the globe.

Backed by a network of 400 Channel Partners and a thriving developer community, Mastercam delivers the tools and expertise to turn ambitious ideas into flawless reality. From aerospace to automotive, medical to education, we empower manufacturers to push boundaries and redefine what is possible.

As part of Intelligent Manufacturing and the Sandvik Group, we are leading the charge in digital transformation. Our team of 500+ professionals is united by a single mission: to help achieve precision, productivity, and performance without compromise.

Our Core Values? They are not just words. They are how we win:

• Winning Together: Collaboration is not optional—it is the engine that drives us.
• Responsibility: Safety, integrity, and sustainability aren’t boxes to check—they are the foundation of trust.

Innovation. Collaboration. Growth. That is the Mastercam way. Explore more at www.mastercam.com , connect on LinkedIn , and join the conversation with #mastercam.

The next big challenge is waiting—are you ready to accept?

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.