QUALITY CONTROL ANALYST - CODING

PeopleStrong; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

PeopleStrong in Chennai is seeking a Quality Control Analyst - Coding with 3-5 years of experience to manage day-to-day coding quality processes and ensure client/internal metrics are met. You will coach associates, track data for improvement, and participate in client calls to understand quality requirements.

Responsibilities include identifying quality targets, providing feedback, generating QA reports daily, and ensuring adherence to processes and policies while supporting training

Qualifications

• Minimum of 1.5 years of professional and relevant experience.
• Sound knowledge in healthcare concepts.
• Critical problem solving and issue resolution.
• Must have good product and process knowledge.
• Must have good analytical and judgmental skills.
• Quality feedback/refresher sessions.
• Extensive quality experience audits, coaching & training as per process defined.
• Strict adherence to company policies and procedures.

Responsibilities

• Participate in client calls and understand quality requirements from processes and targets.
• Identify methods to achieve quality targets and implement with operations/team managers.
• Identify errors with high inspection efficiency.
• Provide face-to-face feedback and daily email updates on error types as per protocol.
• Ensure correction of errors by the Operations associate.
• Coach employees to minimize errors and improve performance.
• Provide inputs to training teams to enhance curriculum.
• Test files/batches for new clients/processes as part of familiarization.
• Generate QA reports daily.
• Meet and exceed internal/external SLA as per process.
• Maintain QA status and performance metrics.

Skills

Quality Control

ICD-9

HIPAA

EMR

Healthcare

Medical Billing

Radiology

HCPCS

Medicine

Revenue Cycle

CPT

Job description

• TAMIL NADU

End Date 31 Aug 2026

Required Experience 3 - 5 years

Basic Section

No. Of Openings 4

Grade 1D

Designation Quality Control Analyst - Coding

Closing Date 31 Aug 2026

Organisational

Country IN

State TAMIL NADU

City CHENNAI

Skills

Skill

Quality Control ICD-9 HIPAA EMR Healthcare Medical Billing Radiology HCPCS Medicine Revenue Cycle CPT

Education Qualification

CERTIFICATION

Job Description

Role Description Overview:

The QC is accountable to manage day to day activities of Coding and Ensuring that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement

Responsibility Areas:

• Participate in client calls and understand the quality requirements both from process perspective and for targets
• Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
• Identify errors with high Inspection efficiency
• Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol
• Ensure correction of the error by the respective Operations associate
• Coach employees to minimize errors and improve performance
• Provide inputs to the training team on common mistakes made to enhance training curriculum
• Test files/batches for new clients/processes to be processed as part of familiarization
• Generation of QA reports on a daily basis
• Attainment of Internal & External SLA as per Process Defined.
• Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics
• Record identified errors. This is an organizational record & can be used by the organization as it deems fit
• Strict adherence to the company policies and procedures.
• Extensive Quality experience Audits, Coaching & trainingas per process defined.
• Min of 1.5 Yrs of Professional and Relevant Experience
• Sound knowledge in Healthcare concept.
• Critical problem solving and issue resolution
• Must have Good Product and Process Knowledge
• Must have good analytical and judgmental skills
• Quality Feedback/Refresher sessions
• Prepare and Maintain Quality status reports