Quality Assurance, Monitoring & Testing Intermediate Analyst

Citibank (Switzerland) AG; Pune District; Hybrid; Confidential; Full time

Job summary

Citi is seeking a Quality Assurance, Monitoring & Testing Intermediate Analyst in Pune to perform control monitoring and testing, supporting MCA control testing and reporting while aligning with Citi’s risk framework. This role requires 2–5 years in operational risk or related fields and strong analytical and communication skills.

You will contribute to end-to-end control monitoring improvements, collaborate with senior stakeholders, and help implement sustainable control enhancements within a

Qualifications

• Minimum 2–5 years of experience in operational risk management, compliance, audit, or other control-related functions in financial services.
• Solid understanding of risk management principles and Citi's risk and control framework.
• Experience in designing, testing, and monitoring controls and reporting findings.

Responsibilities

• Perform control monitoring and testing execution activities.
• Help drive improvements in accuracy, efficiency, timeliness, and quality of MCA control testing.
• Support end-to-end monitoring of controls as defined in Risk Management policy.
• Assist in creating and maintaining control tracking reports.

Skills

Control monitoring

Risk management

Analytical skills

Communication

MS Office (Excel, PowerPoint, Word)

Education

Bachelor’s degree

Master’s degree preferred

Tools

Excel

PowerPoint

Word

Job description

## Quality Assurance, Monitoring & Testing Intermediate AnalystApply: Hybrid: Pune Maharashtra India: Full time: Posted Today: 26980139Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.**Shape your Career with Citi****Chief Operating Office / COO** is focused on modernizing and simplifying so we can make our firm an easier place for our colleagues to work and a better bank for our clients. The Independent Risk Management (IRM) Second-Line Testing Utility (STU) is responsible for assessing the adequacy of Controls, Monitoring, and Testing Tools that are designed and executed by the IRM Risk Segments. This role will report to the Controls Assessment & Testing Sr. Officer within the STU while leveraging, where possible, infrastructure established for the First Line Control Testing Utility (CTU), while maintaining separation in alignment with the Firm's Lines Of Defense model.This is a newly established team within IRM Controls, with responsibility for objectively monitoring and testing IRM's owned controls within the Manager’s Control Assessment (MCA, aka RCSA). This is a strategic and execution-oriented role responsible for centrally assessing operational control performance and assurance of IRM risk segments as well as developing monitoring and testing tools. The individual will work closely with a core team of controls professionals to manage the execution of IRM owned monitoring and testing of controls. The position closely follows the latest trends in control design and testing and adapts them for application within their own job and covered businesses and functions.**In this role, you’re expected to:*** Perform control monitoring and testing execution activities* Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control testing.* Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management* Support in performing the monitoring review that augment the principles defined per PRCM (Process, Risk, Control & Monitoring)* Support in the end-to-end monitoring and testing of the controls as defined in Risk Management policy* Participate in strategic initiatives for control performance enhancement, etc.* Involve in Control Design Assessment (CDA) meetings.* Participate in leadership meetings to analyse documentation and processes to ensure risks and control points are properly addressed* Help to identify any monitoring/testing breaks and suggest enhancements* Assisting in the creation and maintenance of reports for control tracking and analysis* Help to identify risks across the business and organize cross-functional solutions**As a successful candidate, you’d ideally have the following skills and exposure:*** Working understanding and experience of Risk Management (Financial and Non-Financial Risks) including Enterprise Risk, Credit, Model, and Market Risks.* Minimum of 2-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.* Ability to identify, measure, and manage key risks and controls.* Good knowledge in the development and execution of controls.* Experience in control related functions in the financial industry.* Experience in implementing sustainable solutions and improving processes.* Understanding of compliance laws, rules, regulations, and best practices.* Understanding of Citi’s Policies, Standards, and Procedures.* Good analytical skills to evaluate complex risk and control activities and processes.* Good verbal and written communication skills, with a demonstrated ability to engage at the senior management level.* Problem-solving and decision-making skills.* Ability to manage multiple tasks and priorities.* Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.**Education**:* Bachelor’s/University degree required, Master’s degree preferredWorking at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.**Take the next step in your career, apply for this role at Citi today**