Quality Assurance Engineer (Manual, Mobile & Web)

suki; Bengaluru; On-site; INR 1,600,000 - 2,300,000; Full time

Job summary

Suki is hiring two Senior QA Engineers to own end-to-end manual testing for clinician-facing mobile and web apps. You will design and execute test plans, triage defects, and collaborate with cross-functional teams to ensure reliability and trust in critical patient encounters.

Ideal candidates bring 4–6 years of hands-on QA across mobile and web, strong communication, and experience with AI-assisted QA workflows.

Qualifications

• 4–6 years manual QA across mobile and web.
• Strong QA fundamentals and test design techniques.
• Experience with iOS/Android device farms and logs.
• Cross-browser and cross-device testing.
• Experience with TestRail and Jira.
• Agile/Scrum environment experience.
• Excellent communication and ownership mindset.
• Backend testing including REST API and SQL basics.
• Exposure to AI-assisted QA workflows.
• Healthcare/ HIPAA-regulated product experience.
• Familiarity with Appium, Selenium, Playwright, Cypress.
• Traffic inspection tools like Charles/Proxyman.
• CI/CD pipelines and observability tools (GitHub Actions, Jenkins, Datadog, Sentry).

Responsibilities

• Design, author, and execute detailed test plans and cases for mobile and web.
• Own functional, regression, exploratory, and cross-device testing.
• Collaborate with Product/Design/Engineering from early stages.
• Reproduce, triage, and report defects with clear Jira artefacts.
• Maintain test repositories and testing artifacts in Confluence/TestRail.
• Support release sign-offs, bug bashes, and UAT cycles.
• Drive quality improvements and champion user experience.

Skills

QA fundamentals

Test design

Risk-based testing

Exploratory testing

Defect lifecycle

Test execution & reporting

Agile/Scrum

Communication

Ownership mindset

Healthcare domain

HIPAA familiarity

AI-assisted QA workflows

Backend testing

REST API testing

SQL basics

CI/CD familiarity

Observability tools

Tools

TestRail

Jira

Appium

Selenium

Playwright

Cypress

Charles

Proxyman

GitHub Actions

Jenkins

Datadog

Sentry

Xcode

Android Studio

Job description

What we want to accomplish and why we need you

Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we're striving to do even better. Come and join us!

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctors. We're a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We're confident enough to move fast and talented enough not to break things.

About the Role

The Quality Engineering team at Suki is on a mission to redefine how quality is delivered at scale - combining strong engineering fundamentals, AI-assisted testing, and product-obsessed test design. You'll join a team that values rigor, curiosity, and craft. We're hiring **two Senior QA Engineers** to own end-to-end manual testing across our **clinician-facing Mobile (iOS + Android) and Web applications**. You'll be the quality gatekeepers for features that clinicians rely on during real patient encounters - where correctness, reliability, and trust are non-negotiable.

Responsibilities

• Design, author, and execute detailed test plans and test cases across Suki's Mobile (iOS + Android native) and Web products.
• Own functional, regression, exploratory, cross-device, and cross-browser testing for every release.
• Partner closely with Product, Design, and Engineering from the earliest stages - reviewing PRDs, contributing to acceptance criteria, and shifting quality left.
• Reproduce, triage, and drive resolution of defects - with clean, reproducible reports in Jira.
• Maintain and evolve our test case repository in TestRail; document testing artifacts in Confluence.
• Contribute to release sign-offs, participate in bug bashes, and support UAT cycles.
• Continuously raise the quality bar - identify gaps, propose process improvements, and champion the user's experience.

Qualifications

• 4 - 6 years of hands‑on manual QA experience across both Mobile (iOS + Android native) and Web applications.
• Strong grasp of QA fundamentals: test design techniques, risk‑based testing, exploratory testing, defect lifecycle, test execution & test reporting.
• Solid working knowledge of iOS and Android: device farms, simulators/emulators, real‑device debugging, reading app logs (Xcode, Android Studio).
• Cross‑browser and cross‑device testing experience on the Web side (Chrome DevTools, responsive testing).
• Experience with TestRail (or comparable - Zephyr, Xray, qTest) and Jira.
• Comfortable working in Agile/Scrum environments with fast release cadences.
• Excellent written and verbal communication - you can articulate bugs, risks, and quality signals clearly to engineers, PMs, and leadership.
• Ownership mindset - you don't just log bugs, you drive quality outcomes.
• Backend‑side testing exposure - REST API testing (Postman / similar), basic SQL for data validation, or working with gRPC‑based microservices.
• Exposure to AI‑assisted QA workflows (Cursor, GitHub Copilot, AI test‑generation tools) - we're an AI‑first QE org.
• Prior experience testing **healthcare / clinical / HIPAA‑regulated products** or EMR integrations.
• Awareness of basic test automation (Appium, Selenium, Playwright, Cypress) - even if you haven't written it primarily.
• Familiarity with traffic‑inspection tools (Charles / Proxyman) for mobile debugging.
• Familiarity with CI/CD pipelines (GitHub Actions, Jenkins) and observability tools (Datadog, Sentry).

*We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding new skills to your resume.

Tell me more about Suki

On a roll: Named by Fast Company as one of the most innovative companies, named Google's Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .

Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side‑by‑side to solve complex problems.

Great investors: We're backed by Venrock, First Round Capital, Flare Capita