Quality Analyst

Corita Consultants; Bengaluru; On-site; INR 450,000 - 750,000; Full time

Job summary

Corita Consultants is looking for a Sales Quality Analyst to monitor calls, assess sales quality, and ensure process compliance. The role includes identifying gaps and providing actionable feedback to improve performance. Proficiency in Hindi, English, and a South language is mandatory.

The analyst will compile quality reports and support the sales team in achieving higher standards and consistency across interactions.

Qualifications

• Candidate should be bilingual in Hindi, English and South language (mandatory).

Responsibilities

• Monitor calls and evaluate sales quality to ensure process compliance.
• Identify gaps and provide feedback to the team.
• Prepare quality reports and drive improvement in team performance.

Skills

Bilingual Hindi-English-South

Job description

Hiring Sales Quality Analyst responsible for monitoring calls evaluating sales quality ensuring process compliance, identifying gaps providing feedback, preparing quality reports, and improving team performance.

Required Candidate profile

• Candidate should be bilingual Hindi + English + South Language Mandatory

Skills highlighted with ‘‘ are preferred keyskills