India – Gurugram | Qualitative Research Manager
About Us:
Toluna – MetrixLab is a leading global research and insights provider that empowers clients to make smarter data‑driven decisions. Combining our flexible platform, cutting‑edge technology, expansive portfolio, and passionate experts, we simplify our clients’ work and enable them to deliver greater business impact.
Responsibilities:
- End-to-end management of research projects – work on various research instruments, moderation, analysis, report writing, presentation, project management, etc.
- Responsible for supporting both regional and country projects/ team.
- Think of and implement new and innovative research techniques and methodologies, online research that best address the research requirement.
- Collaborate and coordinate with both internal and external teams – field and operations teams, moderators, and consultants, etc.
- Negotiate costs with external vendors, suppliers, moderators.
- Manage client relationships and expectations through quality service delivery.
- Independently manage standardized as well as customized studies. Manage more complex studies in collaboration with Qualitative Directors.
Requirements:
- A Master’s degree in relevant field (advanced degree preferred) – Can also include Journalism, Sociology, Psychology, Anthropology, Media & communication, Design, etc.
- At least 3 – 6 years in qualitative consumer research, brand strategy.
- A demonstrated record in conducting end-to-end research independently.
- Knowledge of advanced forms of qualitative data collection methodologies and techniques, analysis and interpretation with the ability to apply to agency work.
- Experience in moderating groups and in-depth interviews (offline and online) with both large and small groups and executing research.Experience in using various technology platforms for both online synchronous and asynchronous Qualitative research.
- You are curious, open‑minded, have a love for details while keeping in mind the bigger picture.
- Excellent communication skills, ability to translate data from a diverse array of inputs and crafting a cohesive, compelling narrative.
What do we offer?
- Competitive salary package.
- A challenging position in a dynamic, fast‑paced, innovative, quickly growing global IT‑driven market research company.
- A flexible work environment with a focus on owning and taking pride in your work.
- Growth opportunities in line with your career ambitions and passions.
- An open‑culture work environment staffed with ambitious colleagues with “can‑do” mentalities.
- Global onboarding and frequent internal training and sharing opportunities.
- Our employees have exclusive access to Udemy Business. With our company license, you have unlimited access to all external courses.
Our Values:
- Acting with Ownership- Demonstrating individual accountability
- Bringing a forward mindset- Being action‑oriented, bold and entrepreneurial
- Collaborating with Curiosity- Exhibiting teamwork through togetherness
- Discussing openly, committing jointly- Sharing your views openly
- Embracing empathy- Being egoless & caring
Application process:
Please send in your applications along with your CV and motivation letter to: [emailprotected]
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We are now Toluna. Contact us on Toluna's website.