QC Manager, Hardlines and Home Textiles (India), North

Quince; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Quince is seeking a QC Manager for Hardlines and Home Textiles in Gurugram, India. The role involves collaborating with various teams to ensure quality throughout the process, leading supplier assessments, and conducting regular audits. Candidates should have a bachelor's degree in a relevant field and at least 8 years of experience in quality control. Strong communication skills and the ability to travel frequently are essential. This position offers a dynamic environment with opportunities for professional growth.

Qualifications

• 8+ years of proven experience in quality control, ideally in furniture or home goods industries.
• Experience in a manufacturing environment or field quality is a plus.
• Ability to travel >50% of the time.

Responsibilities

• Collaborate with Quality Assurance and suppliers to ensure quality checkpoints.
• Lead supplier quality and compliance assessment.
• Conduct regular inspections and audits to identify and address quality issues.

Skills

Quality control methodologies

Communication skills

Interpersonal skills

Problem-solving

Root cause analysis

Education

Bachelor’s degree in science, engineering or relevant field

Job description

QC Manager, Hardlines and Home Textiles (India), North

Responsibilities

• Collaborate with Quality Assurance, Sourcing, Merchandising and suppliers to embed quality checkpoints early to ensure quality throughout the process.
• Lead supplier quality and compliance assessment and guide the supplier on best practices.
• Interpret in‑process and analytical data to make quality evaluations, recommend actions for improvements, and assure resolution.
• Present on‑site to supervise supplier QC personnel or perform QC actions for troubleshooting or continuous improvement.
• Conduct regular inspections and audits to identify and address quality issues promptly.
• Collaborate with stakeholders to resolve quality‑related issues and implement corrective actions as needed.
• Respond to customer complaints related to product quality and address issues with suppliers, suggesting remedies.
• Proactively respond to all quality and returns communications and closely monitor quality to reduce return percentage.
• Utilize basic data‑analysis tools such as SPC and Pareto charts to review data and drive process and continuous improvement.
• Support the implementation of the Quality Management System with HQ Quality Assurance.

Qualifications

• Bachelor’s degree in science, engineering or a relevant field.
• 8+ years of proven experience in quality control, ideally in furniture or home goods industries.
• Experience in a manufacturing environment or field quality is a plus.
• Strong knowledge of quality control methodologies, tools and best practices.
• Strong communication and interpersonal skills; ability to collaborate effectively across different partners.
• Ability to travel >50% of the time.
• Demonstrated auditing and corrective action proficiency.
• Demonstrated record of assessing and determining the impact of regulatory compliance issues.
• Proficiency in root cause analysis as applied in a manufacturing environment.
• Excellent problem‑solving and decision‑making skills.

Preferred

• Soft Home + Hard Homes industry‑specific experience or tools.
• Direct‑to‑consumer, retail, or e‑commerce background.

Equal Opportunity & Hiring Integrity

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case‑by‑case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.