QA Manager — Pharmacovigilance
Hyderabad / Remote · 5–8 years experience · Quality Assurance
About the role
Lead the quality framework supporting pharmacovigilance operations, with responsibility for quality oversight, metrics, audits, CAPA, process improvement and inspection readiness. The role partners with PV operations, QC, training and leadership to build a mature quality culture.
Key responsibilities
- Own and maintain the PV quality assurance framework, quality plan and risk-based oversight approach.
- Monitor quality metrics, trends, deviations, recurring findings and operational risk.
- Lead or support internal audits, client audits and inspection-readiness activities.
- Oversee CAPA investigations, root-cause analysis, effectiveness checks and closure quality.
- Review and approve quality procedures, work instructions, forms and controlled documentation.
- Partner with PV operations and QC teams to improve case quality, literature quality and compliance.
- Establish calibration and quality-review standards and ensure consistent application.
- Prepare quality dashboards and management reports with actionable recommendations.
- Support vendor or partner quality oversight where applicable.
- Promote data integrity, documentation discipline and continuous improvement.
Required qualifications
- Bachelor's or master's degree in Pharmacy, Life Sciences, Medicine or related discipline.
- 5–8 years of relevant PV quality, QA, QC or drug safety experience, including leadership responsibility.
- Strong knowledge of PV processes, GVP principles, ICSR quality and audit practices.
- Experience with CAPA, deviations, root-cause analysis, quality metrics and inspection readiness.
- Strong stakeholder management and written communication.
Preferred skills
- Experience in client/vendor audits and regulatory inspections.
- Knowledge of validated computerized systems and data integrity principles.
- Experience building QA frameworks for growing PV operations.