QA Assistant Manager

Lenskart; Bhiwadi; On-site; INR 700,000 - 1,200,000; Full time

Job summary

Lenskart is seeking a skilled Quality Assurance professional in Bhiwadi, India, to ensure compliance with quality standards across manufacturing processes. The role involves developing Quality Assurance systems, conducting audits, and driving continuous improvement initiatives.

The ideal candidate should have expertise in Root Cause Analysis, CAPA management, and ISO standards. This position will allow you to lead initiatives aimed at defect reduction and process capability improvement.

Responsibilities

• Ensure compliance with quality standards, SOPs, and customer requirements across manufacturing processes.
• Develop, implement, and monitor Quality Assurance systems and procedures.
• Lead process audits, product audits, and system audits to ensure adherence to quality standards.
• Drive Root Cause Analysis (RCA) and implementation of Corrective & Preventive Actions (CAPA).
• Monitor quality KPIs and prepare reports on defects, rejections, customer complaints, and process performance.
• Coordinate with Production, Engineering, Maintenance, and Supply Chain teams for quality improvements.
• Lead continuous improvement initiatives using Kaizen, 5S, Lean Manufacturing, and 7 QC Tools.
• Ensure effective change management and validation of new processes/products.
• Manage customer complaints and drive closure through structured problem-solving methodologies.
• Support internal and external audits and ensure compliance with ISO and other applicable standards.
• Train and mentor quality team members on quality systems and best practices.
• Drive defect reduction, process capability improvement, and cost-of-quality reduction initiatives.

Skills

Quality Assurance Systems

Root Cause Analysis (RCA)

CAPA Management

Internal & External Audits

Process Validation

Statistical Process Control (SPC)

7 QC Tools

Lean Manufacturing & Kaizen

ISO 9001 / QMS

Quality Documentation & Reporting

Team Handling & Stakeholder Management

Job description

Role & responsibilities

• Ensure compliance with quality standards, SOPs, and customer requirements across manufacturing processes.
• Develop, implement, and monitor Quality Assurance systems and procedures.
• Lead process audits, product audits, and system audits to ensure adherence to quality standards.
• Drive Root Cause Analysis (RCA) and implementation of Corrective & Preventive Actions (CAPA).
• Monitor quality KPIs and prepare reports on defects, rejections, customer complaints, and process performance.
• Coordinate with Production, Engineering, Maintenance, and Supply Chain teams for quality improvements.
• Lead continuous improvement initiatives using Kaizen, 5S, Lean Manufacturing, and 7 QC Tools.
• Ensure effective change management and validation of new processes/products.
• Manage customer complaints and drive closure through structured problem-solving methodologies.
• Support internal and external audits and ensure compliance with ISO and other applicable standards.
• Train and mentor quality team members on quality systems and best practices.
• Drive defect reduction, process capability improvement, and cost-of-quality reduction initiatives.

Preferred candidate profile

• Quality Assurance Systems
• Root Cause Analysis (RCA)
• CAPA Management
• Internal & External Audits
• Process Validation
• Statistical Process Control (SPC)
• 7 QC Tools
• Lean Manufacturing & Kaizen
• ISO 9001 / QMS
• Quality Documentation & Reporting
• Team Handling & Stakeholder Management