Overview
Talent Engineer with expertise in strategic sourcing and resume screening
Role Profile: Python PSE
Work Mode: WFO
Summary
The role of the Production Support Engineer is a technical role that’s ensures the stability, integrity, and efficient operation of the platform / system and services.
Responsibilities
- Analyze problems reported runtime, diagnose and do occasional code fixes with low to medium complexity
- Work with developers to identify and resolve more complicated problems
- Address urgent issues quickly, work within and measure against customer SLAs
- Adapt installer, shell scripts and Perl scripts and aggressively automate manual / repetitive tasks through scripting.
- Automate scripts / tasks for reporting and maintenance; and build anomaly detectors wherever applicable
- Provide feedback from customer users to the team
- Maintain on-going record of problem analysis and resolution activity in an on-call tracking system.
- Proactively monitors production and non-production environments and applications. Fix any issues in the same.
- Be proactive and independent in monitoring, identifying and fixing issues
- Develop smaller complexity features/enhancements in existing system components
Desired Skills
- Good exposure to MySQL and writing SQL queries
- Automation scripting: More advanced tools preferred; Ex: Python, Perl, Shell Scripting.
- A prior experience in the production support.
- Prior programming experience: Python preferred
- Good written and oral communications skills.
- Familiarity in Storm, Zookeeper, Kafka, Elastic Search, Aerospike, Redis, HBase, Aesop, My SQL
Seniority level
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