To support the hospitals public relations, media communication, brand visibility, and stakeholder engagement initiatives while ensuring consistent and positive communication of the hospitals services, achievements, doctors, and patient-centric initiatives.
Roles and Responsibilities
- Coordinate with internal departments, doctors, and management for PR and communication requirements.
- Develop and coordinate press releases, media notes, announcements, and other PR communication.
- Build and maintain professional relationships with journalists, media houses, healthcare publications, and relevant external stakeholders.
- Coordinate media interactions, interviews, press conferences, doctor features, and hospital events.
- Identify and share relevant hospital achievements, clinical milestones, medical innovations, community initiatives, and patient-centric activities for PR opportunities.
- Coordinate with doctors and subject‑matter experts for media interviews, articles, quotes, and expert opinions.
- Support hospital events, health awareness programs, CME activities, community outreach programs, and campaigns from a PR perspective.
- Monitor media coverage and maintain records of published articles, mentions, interviews, and PR activities.
- Prepare periodic PR and media coverage reports with relevant metrics and insights.
- Ensure all external communication is factually accurate and aligned with hospital brand and communication guidelines.
- Coordinate approvals for external communication involving doctors, patients, hospital services, or clinical information.
- Maintain a database of media contacts, journalists, publications, and PR agencies.
- Track healthcare industry news, media trends, and relevant PR opportunities.
- Support crisis communication and reputation management activities as directed by the management.
- Ensure confidentiality and appropriate handling of patient, doctor, and hospital information.
- To carry out any other work assigned by the management.
Job Classification
Industry: Medical Services / Hospital
Functional Area / Department: Marketing & Communication
Role Category: Corporate Communication
Role: Public Relations
Employement Type: Full time
Contact Details:
Company: Manipal Hospitals
Location(s): Pune
Ability to work in a team environment with members of varying skill levels. Highly motivated. Learns quickly.