Provider Enrollment Manager

Saisystems Health; Chennai District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Saisystems Health is seeking a Credentialing Manager to lead offshore credentialing staff, ensure payor enrollment compliance, and manage documentation and processes. The role requires strong leadership, process improvement, and regulatory knowledge to support provider credentialing across programs.

You will collaborate with credentialing leads and offshore teams to maintain data integrity, drive quality assurance, and ensure timely enrollment and recredentialing for providers, while upholding

Qualifications

• Minimum 3 years of credentialing management experience.
• Strong knowledge of the healthcare payor environment.
• Experience with credentialing/enrollment systems.
• Strong communication and leadership skills.

Responsibilities

• Provide leadership and supervision to credentialing staff.
• Set production standards and weekly metrics.
• Develop and improve credentialing processes and reporting.
• Ensure adoption of credentialing tools and software.
• Maintain strict provider record retention processes.
• Collaborate with offshore Audit and Training teams.
• Build relationships with customers and internal teams.
• Stay informed on licensing and credentialing requirements.
• Prioritize staffing and meet provider start dates.

Skills

Credentialing management

Leadership

Healthcare payor

Compliance

Excel

Communication

Tools

Microsoft Excel

PowerPoint

Word

Outlook

Job description

Credentialing Manager is responsible for managing a team of offshore staff that hold responsibility for processing payor enrollment and credentialing and providing support on all enrollment related tasks. The Credentialing Manager will work with the credentialing Leads and specialists to ensure processes exist to verify provider credentialing's and enforce payor and regulatory compliance and quality assurance. This role maintains all the records and documentation of the application and verification process within the required software application. The department has strong file organization and record retention policies.

Job Responsibilities

• Provides leadership and management support including, but not limited to, the following
• :Provide supervision and direction to Credentialing staff and credentialing team leads and SME's to meet departmental objectives
• .Sets and monitors production standards, key metrics and scorecards that are updated weekl
• yDevelop, monitor, and continuously improve credentialing processes and reporting to ensure data integrity and consistency with strategic corporate goals and objectives, while continuously evaluating current processes looking for more efficient solutions
• .Ensures 100% adoption of credentialing tools and software by staff
• .Establish and maintains strict provider record retention processes to ensure team access to documentation required to perform all duties
• .Works with an offshore Audit and Training team to identify areas of focus for audit and enhance new hire and active staff training
• .Build relationships with key customers and work with internal credentialing team and customer to set project priorities
• .Build and establish relationships with state enrollment boards, credentialing agencies, and managed care organizations
• .Maintains knowledge of current health plans and agency requirements for licensing and credentialing providers
• .Establish priorities daily, if needed, for staff to ensure that provider target start dates are met for new hires, growth and recredentialing review and track requests to add new and remove terminated providers from the group when necessary
• .Participate in cross-functional project teams and attend Credentialing and other related meetings as necessary
• .Problem is solved by conducting written and oral follow-up with group point of contacts, non-responsive providers, verification organizations and/or appropriate departments, as needed, to assist with obtaining credentialing packets and other documentation
• .Maintains strict level of confidentiality on all matters pertaining to the provider
• .Performance management and counseling of employees when needed, make recommendations, and participate in corrective action, as needed
• .In collaboration with the Director of MSO Delivery, we determine department staffing and hiring needs based on current and prospective project demand
• .Departmental responsibility for establishing staff time and record keeping procedures and serves to confirm month end customer invoice accuracy and contract compliance
• .Services, as needed, with members of the sales team or customer relationship management team to be a subject matter expert and to participate in upselling opportunities where possition.

Experience & Skills Necessary for Position

• Minimum 3 years of credentialing management experi
• enceStrong knowledge of the healthcare payor environment, escalations, policies and guideli
• nes.Knowledge of credentialing and enrollment systems and proce
• ssesKnowledge of current CMS regulat
• ionsDemonstrated knowledge of provider licensing regulati
• ons.Demonstrate an understanding of healthcare management, including staffing and lea
• dingStrong, professional communications skills both written, verbal and presentation to effectively communicate with all customer leadership and provid
• ers.Commitment to excellence and high stan
• dardAbility to prioritize and multi-
• taskKnowledge and proficiency with Microsoft Excel (pivot tables, macros), Word, Power Point and Outlook is required

Contact Person: P SAIKRISHNA

Contact Number & Mail: 9342077692