Project Quality and Safety Manager

Alstom; Vadodara; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading transportation solutions company seeks a full-time Customer Quality Manager in Vadodara, India. The successful candidate will oversee project quality management activities and work with cross-functional teams to ensure compliance with customer requirements and internal processes. Responsibilities include managing non-conformities, preparing project audits, and using structured methodologies to drive quality improvements. Ideal candidates will have a degree in Engineering or Quality Management and strong communication skills. Join us to contribute to innovative railway projects and enjoy a dynamic career path.

Benefits

Flexible and inclusive working environment

Comprehensive social coverage

Investment in development through learning

Qualifications

• Degree in Engineering, Quality Management, or a related field.
• Experience or understanding of project quality management processes.
• Knowledge of structured problem-solving techniques (e.g., 8D, FMEA).

Responsibilities

• Act as the interface with customer quality and safety teams.
• Manage non-conformities and safety issues.
• Monitor quality performance metrics and drive improvements.

Skills

Strong communication skills

Stakeholder management

Project quality management processes

Structured problem-solving techniques

Quality standards knowledge

Education

Degree in Engineering or Quality Management

Quality Management certification (e.g., Six Sigma, ISO 9001)

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Customer Quality Manager in Maneja we’re looking for?

Your future role

Take on a new challenge and apply your quality management expertise in a new cutting-edge field. You’ll work alongside collaborative, innovative, and results-driven teammates.

You'll act as the independent voice of the customer within the project organization, ensuring their needs and expectations are met throughout the project lifecycle. Day-to-day, you’ll work closely with teams across the business (Engineering, Industrial, Supplier Quality, Product Introduction), interface with customer quality and safety teams, and oversee project quality management activities, and much more.

You’ll specifically take care of establishing and maintaining the Project Quality Management Plan (PQMP), as well as ensuring compliance with customer requirements and Alstom processes, but also implementing structured techniques like FMEA to assess criticality and quality assurance.

We’ll look to you for:

• Acting as the interface with customer quality and safety teams
• Ensuring the application of Return of Experience (REX) for continuous improvement
• Managing non-conformities and safety issues
• Preparing and supporting project audits and reviews
• Coordinating with cross-functional quality teams
• Monitoring quality performance metrics and driving improvements

All About You

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Engineering, Quality Management, or a related field
• Experience or understanding of project quality management processes
• Knowledge of structured problem-solving techniques (e.g., 8D, FMEA)
• Familiarity with quality standards and methodologies
• A Quality Management certification (e.g., Six Sigma, ISO 9001) is a plus
• Strong communication and stakeholder management skills
• Ability to work collaboratively in a cross-functional environment

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines
• Work with new security standards for rail signalling
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our flexible and inclusive working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Progress towards senior quality management roles
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.