Project Manager, Services Delivery

DBSync; Bengaluru; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

DBSync is hiring a Services Delivery Project Manager to bring structure and predictability to our implementation and professional services team. You will own project tracking, resource allocation, and onboarding execution, ensuring client projects stay on schedule and leadership stays informed.

You will manage the full lifecycle of engagements, coordinate with Salesforce contracts, and optimize team capacity with standardized onboarding templates and AI-enabled automation.

Qualifications

• 3+ years managing software implementation or professional services projects.
• Demonstrated ability to build and maintain project tracking systems that teams actually use.
• Experience with resource planning and calendar-based capacity management.
• AI-fluent — actively uses tools like Claude, automation platforms, or similar to do more with less.
• Strong organizational skills with a low tolerance for ambiguity in project status.
• Ability to command respect from technical and non-technical teams alike.

Responsibilities

• Manage the full lifecycle of services engagements: kickoff, milestone tracking, delivery, and close-out.
• Maintain real-time project tracker integrated with Salesforce contracts (start/end dates, resources, risks).
• Own resource allocation — match available team members to incoming projects based on capacity and calendar availability.
• Build and maintain standardized onboarding templates for repeatable, consistent client implementations.
• Send automated status reminders and escalat e at-risk projects before they become problems.
• Work directly with the services team to remove blockers and keep commitments visible.
• Identify opportunities to automate repetitive PM tasks using AI tools and internal tooling.
• Provide leadership with clean weekly project health reports (no spreadsheet archaeology required).

Skills

Project management

Tracking systems

Resource planning

AI tools

Organizational skills

Tools

Salesforce

Claude

Job description

At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SaaS-based-on-demand applications. We were incubated by Salesforce, before getting spunned off as a separate company. DBSync provides data integration as a SaaS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.

Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognized and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky's limit!

If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you!

Our Value System

• 1. We genuinely care
• 2. We do not waste time on manual or mundane task
• 4. We own it
• 5. We are experts on what we do
• 6. We win together

DBSync has been:

We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023.

Based on the reviews G2 has awarded DBSync following badges:

• Best Relationship- Winter 2024
• Best Results - Winter 2024
• Best Usability - Winter 2024

About the role:

DBSync is hiring a Services Delivery Project Manager to bring structure and predictability to our implementation and professional services team. You will own project tracking, resource allocation, and onboarding execution, making sure client projects stay on schedule, team capacity is visible, and leadership always knows where things stand.

Job Responsibilities:

• Manage the full lifecycle of services engagements: kickoff, milestone tracking, delivery, and close-out
• Maintain real-time project tracker integrated with Salesforce contracts (start/end dates, resources, risks)
• Own resource allocation — match available team members to incoming projects based on capacity and calendar availability
• Build and maintain standardized onboarding templates for repeatable, consistent client implementations
• Send automated status reminders and escalat at-risk projects before they become problems
• Work directly with the services team to remove blockers and keep commitments visible
• Identify opportunities to automate repetitive PM tasks using AI tools and internal tooling
• Provide leadership with clean weekly project health reports (no spreadsheet archaeology required)

Skills and Qualifications Required:

• 3+ years managing software implementation or professional services projects
• Demonstrated ability to build and maintain project tracking systems that teams actually use
• Experience with resource planning and calendar-based capacity management
• AI-fluent — actively uses tools like Claude, automation platforms, or similar to do more with less
• Strong organizational skills with a low tolerance for ambiguity in project status
• Ability to command respect from technical and non-technical teams alike

Work Shift:

U.S Shift (6:30 PM IST to 3:30 AM IST )

For more information about DBSync, visit https://www.mydbsync.com