Project Manager - People Experience

Haleon Brasil Ltda.; Bengaluru; On-site; INR 1,000,000 - 1,400,000; Full time

Job summary

Haleon is seeking a General Project Management Project Manager to streamline business operations and drive customer-centric improvements. You will lead cross-functional efforts, identify process changes, and communicate a clear strategic vision to key stakeholders, while maximizing ROI and delivering cutting-edge service to customers.

The role focuses on building best-in-class experiences, leveraging automation, and driving value across the organization in a fast-paced environment.

Qualifications

• Bachelor's Degree or 5 years of project management experience.
• Demonstrated project management and stakeholder engagement experience.
• Experience managing vendor relations.

Responsibilities

• Lead the streamlining and simplifying of business operations.
• Leverage solutions to build best in class customer experiences.
• Identify needs for change across end-to-end processes and improve customer experience.
• Communicate a clear vision to stakeholders and plan key objectives.
• Benchmark Haleon versus the competition and drive cross-functional embedding of the vision.

Skills

Project management

Stakeholder engagement

Vendor relations

Data-driven insights

Education

Bachelor's degree

Tools

CRM tools

Automation tools

Job description

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

Are you looking to expand your expertise in project management and drive change in an environment that allows you to design novel approaches and solutions? If so, this General Project Management Project Manager role could be an ideal opportunity to explore.

As General Project Management Project Manager you will lead the streamlining and simplifying of business operations and leveraging solutions to build best in class customer experiences, maximizing return on investment and providing a cutting-edge service to our customers that sets Haleon apart from the competition.

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following...

• Project manage business unit services, ensuring the project operation is meeting business needs.
• Identify the needs for change across the current end-to-end process, seeking to simplify and enhance customer experience.
• Communicating a clear vision to stakeholders, planning and prioritizing key objectives for the business.
• Gain deep insight into business and customer needs, benchmarking Haleon verses the competition.
• Implement and embed the team's broader business unit vision over the broader operation and cross functionally.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelors Degree or 5 years of project management experience ( Manager to specify appropriate experience).
• Demonstrated project management and stakeholder engagement experience.
• Experience managing vendor relations.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Experience analyzing customer metrics, drawing insights and proposing appropriate action.
• Understands automation tools and looks to automate processes wherever possible.
• Ability to lead the development of new solutions to meet changing expectations.

Why Haleon?

Our Win as One Framework is a simple, stretching definition of our future direction. It includes our purpose, ambitions, strategic drivers, and behaviours that will enable us to Win as One. This framework guides our decision-making, strategy, and culture. The successful candidate will demonstrate the following capabilities:

• Consumer first, always: Engage key business counterparts and operational stakeholders to deliver operational execution of Haleon strategies related to eCommerce activities, always putting the consumer first.
• Collaborate for impact: Establish and maintain relationships with critical groups to ensure customer knowledge is utilized to inform and deliver on the eCommerce roadmap, collaborating for impact.
• Unlock value, at pace: Drive business process improvement throughout the commercial and operational support teams, unlocking value at pace.
• Grow myself and others: Continuously look for opportunities to learn, build skills, and share learning, growing myself and others.

Code of Conduct as a Leader within Haleon , as a manager, you have an important responsibility to ensure that this Code is applied correctly and to promote an ethical culture.

Be the role model that brings our Code to life, by always acting with the highest ethical standards.

Ensure your team, especially new members, are familiar with our Code and the Ethics & Compliance contact, in your market.

Maintain an environment of trust that allows all to Speak Up, reinforcing the guarantee of anonymity and non-retaliation.

Listen to your team and promptly raise any compliance concerns you become aware of.

Make any necessary corrective and preventive decisions, in a timely manner.

Recognize those in your team who display ethical behavior; share examples of good ethical decision-making, so all understand how we expect them to act.

Provide timely support into any company investigation of potential wrongdoing.

Job Posting End Date

2026-10-29

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive cult