Project Manager, IT (Swing Shift)

Gemological Institute of America; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

GIA Services Pvt. Ltd. is seeking a Project Manager to lead multiple IT projects, ensuring delivery within scope, quality, time, and cost constraints. You will coordinate teams, manage risks, and communicate progress to stakeholders across the organization.

The role requires strong leadership, expert communication, and hands-on experience with agile delivery. Travel to global locations may be required to support project activities.

Qualifications

• Three or more years of IT experience with ability to lead a project team.
• Strong communication and stakeholder management skills.
• Familiarity with agile/continuous delivery frameworks and project governance.

Responsibilities

• Analyze proposals to determine time frame, funding limits and processes.
• Define and schedule deliverables, milestones and activities.
• Provide leadership and motivation throughout the project life cycle.
• Establish staffing plans and recruit or assign personnel as needed.
• Implement and monitor a project communication plan and risk mitigations.
• Review status reports and adjust schedules to keep on track.
• Ensure project goals align with business objectives and stay within budget.

Skills

Project management

Leadership

Communication

Risk management

Stakeholder management

Agile / continuous delivery

Education

Bachelor's/Master's in CS/IS or related

Project management certification desirable

Job description

The primary purpose of the Project manager role is to lead, oversee and ensure the successful delivery and management of single or multiple projects. The Project Manager must do this within scope, to a certain quality, and within time and cost constraints. These factors may be clearly defined or may require dynamic change management to deliver business value.

KEY RESPONSIBILITIES

Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects. Identify and schedule project deliverables, milestones, and required activities and tasks. Provide leadership and motivation to project team members throughout the project life cycle, and confer with project staff to outline a work plan. Establish a work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel. Implement a project communication plan. Perform risk assessment and implement mitigation plans. Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content and “look and feel” across the organization. Ensure that project goals are in line with business objectives. Ensure that project goals are achieved. Assign duties and responsibilities to project personnel and define the scope of their authority. Direct and coordinate the activities of project personnel to ensure that projects progress on schedule and within budget. Review the status reports prepared by project personnel, and modify schedules or plans as required. Establish standards and procedures for project reporting and documentation. Benchmark project management performance continuously to identify the potential for improvements and increase capability in project and portfolio management. Collaborate with others to contribute to the success of our customers. Other duties as assigned.

PRIMARY CONTACTS

• Project sponsor and key stakeholders
• Project team/staff (including designated users or customers)
• Business unit (BU) management and executives
• Enterprise architects
• Subject matter experts (e.g., in security or compliance)
• Infrastructure and operations staff
• Business analysts
• User/customer product owner
• External service providers’ and consultancies’ project manager(s)

KNOWLEDGE, SKILLS, AND ABILITIES

BEHAVIORAL COMPETENCIES

• Flexibility: Ability to support a global enterprise including non-standard hours.
• Acuity for organizational change practices and behavior.
• Comfortable with ambiguity and uncertainty.
• Communication: Interactive ability to adapt style and persuasion to gain the cooperation of others and achieve results. Able to effectively interact with internal and external stakeholders.
• Time management: Approaches work in an organized and systematic manner. Plans work and time effectively to manage conflicting or shifting priorities and achieve goals aligned with business needs. Ability to work under pressure, and time constraints in a fast-paced environment with stakeholders and users.
• Teamwork: Ability to work effectively individually or in a group setting; encourages collaboration and knowledge sharing to build relationships.
• Facilitation: Ability to facilitate workshops that stimulate ideas, business requirements, and relative priorities from end users and customers.
• Organizational Awareness: Understands workflows and processes throughout the organization, including the people involved in the processes, their sequencing and outputs of the processes.
• Data Acumen: Applies data visualization techniques to communicate data through graphical representations. Builds a narrative around a set of data to convey actionable findings from the analysis, and identifies and navigates relevant datasets needed for reporting and analysis purposes.
• Collaboration: Builds consensus among stakeholders with conflicting needs; Facilitates value added meetings with stakeholders.
• Decision Making: Proactively alerts team and/or manager when faced with unexpected roadblocks, takes initiative, acts with confidence and works under own direction generating activity.
• Digital Adoption: Learns and explores new technologies to perform their job.
• Financial Acumen: Understands the impact of a decision on business’ financial wellbeing in the long term.
• Frameworks: Applies knowledge of agile and continuous delivery methodologies.
• Customer Centricity: Incorporates stakeholder and customer feedback to inform decision making.
• Coaching and Motivation: Provides actionable feedback to improve team performance; Motivates team through work based incentives.

EDUCATION AND EXPERIENCE

• Bachelor’s or master’s degree in computer science, information systems (or a related field), project management or general business management. Alternatively, equivalent IT experience.
• Project manager training and certification is desirable.
• Three or more years of IT experience, with sensitivity and commitment to business problem solving.
• Experience in leading a project team.
• Experience and ability in using “soft skills” or “people skills”.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

Tasks are performed in a professional office environment Extensive use of office equipment including computer, copier, and related hardware and software May include travel to global locations upon request.

DISCLAIMER

This job description indicates in general terms the type and level of effort required to perform typical responsibilities of the role, which is subject to change at management discretion. Other duties may apply.

Distribution of this correspondence without authorization is a violation of policy.

Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.

Why Work at GIA Services Pvt. Ltd.?

Working at GIA Services means you can express your passion for education, gemstones, business, and make a difference. GIA Services seeks skilled professionals that will work as a team to fulfill its mission of building new capabilities, modernizing processes, and enabling future scalability. We welcome you to explore your career path in GIA Services!

Pre-Employment Requirements

• Applicants and new hires are subject to background checks as per the company policy, this will include reference checks, address, education verification, police verification and work history verification.

Equal Opportunity

• GIA Services is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, marital status, age, disability, or veteran’s status.

Please review our current available positions. Due to the high volume of resumes we receive daily, we regret that we cannot personally contact every applicant. Candidates whose experience closely matches our qualification requirements will be contacted by GIA Services Human Resources department and invited for an interview. Thank you for your interest.