Project manager - Cybersecurity

Purview Services; Ernakulam; Hybrid; INR 1,800,000 - 3,000,000; Full time

Job summary

Purview Services is seeking a senior Delivery & Governance professional to lead IT Disaster Recovery, Production Stability and Operational Resilience initiatives. The role requires coordinating governance forums, driving risk mitigation, and ensuring clear delivery narratives for ExCo and Steering Committees.

You will engage with cyber ITSO stakeholders, manage cross-project dependencies and support transition plans to BAU, while delivering results within a fast-paced, regulated environment.

Qualifications

• Proven track record of project managing IT DR, Production Stability and/or Operational Resilience solutions in complex organisations.
• Ability to work in a fast-paced environment with changing priorities and flexible workload management.
• Familiarity with IT/DR recovery concepts and ability to translate SME discussions into clear technical/operational actions.
• Experience coordinating with Cyber ITSOs/BAOs and reporting to senior stakeholders.

Responsibilities

• Attend governance forums and provide programme insight to ExCo and Steering Committees.
• Proactively manage delivery risks, issues and dependencies; articulate cross-programme impacts.
• Act as main point of contact for stakeholders and maintain a clear delivery narrative.
• Contribute to business transition plans including handover criteria to BAU.
• Engage with controls owners/ SMEs and drive follow-up and execution independently.
• Drive action plans to achieve resilience metrics with ITSOs and circulate actions post-call.
• Maintain project status in Clarity for Production Stability and Capacity themes.
• Apply governance, QA and risk management with strong documentation.
• Proficient in Excel, PPT and WORD for Exec reporting.
• Attend relevant Project Working Groups supported by Cyber SMEs and capture minutes.

Job description

Role & responsibilities

• Proven track record of project managing IT DR, Production Stability and/or Operational Resilience solutions simultaneously in complex organisational environments.
• Ability to work in a fast-paced environment with changing priorities and flexible workload management.
• Domain Expertise: Proven track record of delivering change in a complex, regulated financial environment, including strong awareness of technical infrastructure and applications. This may include familiarity with IT / DR recovery concepts, and ability to understand SME discussions and report them correctly.
• Stakeholder Negotiation: Liaise with various Cyber ITSOs/BAOs to agree on solutions and outcomes to meet new requirements/standards (e.g. new Disaster Recovery Time Objectives set by the TRCB CTO).
• Ability to support aggressive delivery timelines without compromising quality.
• SME Support: Engage & consult with controls owners/SMEs but be prepared to run with the follow-up and execution independently.
• Attend governance forums and provide programme insight to the ExCo and Steering Committees.
• Proactively manage delivery risks, issues and dependencies; articulate cross-programme impacts.
• Resolve issues and initiate corrective actions were required to keep delivery on track.
• Act as the main point of contact for stakeholders and maintain a clear delivery narrative.
• Contribute to and agree business transition plans including handover criteria, ensuring final activities are completed before handover to BAU.
• Experience managing communications with diverse stakeholders including HSBC senior exec, control owners/smes, ITSO & ITSO delegates, support teams, and ability to resolve technical queries in a timely manner.
• Confidence to facilitate escalations to senior management when required.
• Drive action plans to achieve required cyber/resilience metrics with ITSOs; schedule follow-ups and circulate actions post-call.

Delivery & governance

• Governance & Meeting Leadership: Attend and facilitate the Production Stability Working Group and Sync-up calls.
• SME Coordination: Attend relevant Project Working Groups supported by Cyber SMEs for each project. Capture minutes and ensure actions are tracked and closed.
• RAID Management: Maintain a rigorous RAID log (Risks, Assumptions, Issues, Dependencies) to keep the Cyber Lead and Cyber Senior Management informed of delivery risks and challenges.
• Operational Resilience Reporting: Produce Operational Resilience Steering Committee & co-ordinate action plans with ITSOs (IT Service Owners) and report monthly non-compliance.
• Metrics & Tolerance: Provide Metric/GRAS % to tolerance calculations for controls inputs into the Resilience Committee.
• Project Tracking: Maintain and report project status within Clarity for all Production Stability and new Capacity Management Theme projects, including ad-hoc reporting as required to demonstrate project health.
• Action Plan Execution: Drive action plans to achieve GRAS metrics with ITSOs; schedule follow-up calls and ensure clear actions are circulated post-call.
• Apply effective project governance, quality assurance and risk management with strong documentation.
• Maintain and report status in delivery tooling (e.g.Clarity) for Production Stability and Capacity themes.
• Highly proficient in Excel, PPT and WORD i.e. VLOOKUPs, pivot tables, automation & PowerPoint slides for Exec reporting.

Nice to have(s):

• Experience working in large financial institutions with complex systems and processes.
• Technical Awareness: SME is not required for this role, but it is essential you must have a strong awareness of technical cyber operational resilience, infrastructure and applications terminology and understanding.
• Recovery Concepts: Familiarity with IT/DR Recovery concepts and language is required to understand and document technical discussions accurately.
• Resilience & Pushback: Ability to withstand challenge from stakeholders and ability to drive the discussion with Cyber ITSO’s to ensure compliance and stability goals are met.
• Communication: Ability to summarise technical updates into business-friendly language for senior management and ExCo reporting.