Project Manager

SITA; Delhi; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

SITA seeks an experienced Project Manager to lead end‑to‑end delivery of multiple customer projects and programmes across APAC, the Middle East and Africa. You will ensure scope, schedule, budget and quality while managing risks and stakeholder expectations.

The role is based in Gurgaon, India, with travel and collaboration across time zones. You will report to the Regional Portfolio Manager and be part of the PMO, delivering customer‑facing technology solutions and maintaining strong

Qualifications

• 10+ years of experience in project management, project delivery.
• Essential recognised project management certification and formal project management training.
• Experience managing multiple projects or programmes with differing scale, complexity, budgets and deliverables in a commercial environment.
• Experience working directly with international clients and diverse cross‑functional teams.
• Ability to communicate with clarity and impact, including with executives and senior management.

Responsibilities

• Lead projects and programmes from initiation through planning, execution, transition and closure.
• Establish clear scope, delivery plans, milestones, budgets, governance and success measures.
• Coordinate cross-functional teams and resources to meet contractual and business commitments.
• Identify, assess and manage delivery risks, issues, dependencies and change requests, escalating when required.
• Maintain effective relationships with international customers, senior stakeholders and delivery partners.
• Provide concise and accurate reporting on status, financial performance, risks, decisions and actions.
• Apply quality management and project controls to protect delivery outcomes and customer commitments.
• Drive timely decision‑making, stakeholder alignment and resolution of delivery constraints.
• Ensure orderly project completion, acceptance, handover and integration into operational support.
• Contribute to PMO standards, lessons learned and continuous improvement across the regional portfolio.

Skills

Project management

Education

PM certification

Job description

WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Overview

WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

About The Role & Team

As Project Manager, you will lead the end-to-end delivery of multiple customer projects and programmes of varying scale, complexity, budget and commercial importance across APAC, the Middle East and Africa.

You will be accountable for delivering agreed scope, schedule, budget and quality outcomes while managing risks, resources, change and stakeholder expectations throughout the project lifecycle.

Reporting to the Regional Portfolio Manager, you will be part of the PMO responsible for consistent project governance, cross-team integration and successful delivery of customer-facing technology solutions. The role is based in Gurgaon, India, requires occasional business travel and flexibility to collaborate with customers and teams across multiple time zones.

What You Will Do

• Lead projects and programmes from initiation through planning, execution, transition and closure.
• Establish clear scope, delivery plans, milestones, budgets, governance and success measures.
• Coordinate cross-functional teams and resources to meet contractual and business commitments.
• Identify, assess and manage delivery risks, issues, dependencies and change requests, escalating when required.
• Maintain effective relationships with international customers, senior stakeholders and delivery partners.
• Provide concise and accurate reporting on status, financial performance, risks, decisions and actions.
• Apply quality management and project controls to protect delivery outcomes and customer commitments.
• Drive timely decision‑making, stakeholder alignment and resolution of delivery constraints.
• Ensure orderly project completion, acceptance, handover and integration into operational support.
• Contribute to PMO standards, lessons learned and continuous improvement across the regional portfolio.

Qualifications

ABOUT YOUR SKILLS

• You have 10+ years experience in project management, project delivery.
• You hold an essential recognised project management certification and have completed formal project management training.
• You have a successful track record managing multiple projects or programmes with differing scale, complexity, budgets and deliverables in a commercial environment.
• You have essential experience working directly with international clients and diverse cross‑functional teams.
• You communicate with clarity and impact, including with executives and senior management.