Project Lead

Swasti; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Swasti is looking for a Project Lead to implement the Care Coordination Model in Keonjhar, Odisha. The role involves strategic oversight, stakeholder management, and the development of operational strategies to improve health delivery systems. Candidates should have a Master's degree in a relevant field and 8-10 years of experience in public health. Fluency in Odia, along with English and Hindi, is preferred. This position requires significant project management, stakeholder engagement, and capacity building skills.

Qualifications

• Minimum 8-10 years of relevant experience in public health programs.
• Demonstrated experience in district/state health systems strengthening.
• Fluency in Odia and working knowledge of English and Hindi preferred.

Responsibilities

• Lead district-level planning and implementation of the Care Coordination Model.
• Develop implementation roadmaps and oversee field operations.
• Coordinate with stakeholders and manage partnerships with technology providers.

Skills

Project and program management skills

Stakeholder engagement

Health systems understanding

Data analytics

Capacity building

Problem-solving

Proficiency in digital health platforms

Education

Master's degree in Public Health / Health Administration / Hospital Management / Social Sciences / Development Studies

Job description

Background

The Care Coordination Model (CCM) aims to strengthen citizen-centric, technology-enabled, and integrated healthcare delivery systems. The project focuses on improving care continuity, digital health integration, service navigation, population health outcomes, and system efficiency through coordinated institutional mechanisms, digital platforms, and capacity building.

The Project Lead will anchor district-level planning, implementation, stakeholder coordination, and performance monitoring for CCM rollout in Keonjhar, Odisha.

Position Summary

The Project Lead will provide strategic, technical, and operational leadership for implementation of the Care Coordination Model at district level. The role will ensure effective convergence between government health systems, digital platforms, care coordination centres, and community access points while driving measurable improvements in service access, care pathways, and wellness outcomes.

Lead end-to-end district implementation of the Care Coordination Model.

Develop district implementation roadmaps, micro-plans, and operational strategies.

Ensure alignment with state health priorities and CCM pillars.

Oversee day-to-day project operations, deliverables, and timelines.

Stakeholder Coordination

Liaise with District Health Society, CDMO office, facility administrators, and frontline systems.

Coordinate with State Care Coordination Office (SCCO) and Program Management Units (PMU).

Manage partnerships with technology providers and implementation agencies.

Support rollout of Integrated Healthcare Delivery Platform (IHCDP) and ABDM-aligned systems.

Ensure facility readiness for digital workflows (EHR, referrals, tele-consults, dashboards).

Monitor adoption of digital tools including PHR apps, telemedicine, and appointment systems.

Address operational bottlenecks in digital integration.

Care Coordination & Service Pathways

Establish and operationalise Care Coordination Centres and Facilitation Centres.

Strengthen referral loops, follow-ups, and case navigation systems.

Improve access pathways across primary, secondary, and tertiary care.

Enable proactive identification of high-risk populations.

Capacity Building & Change Management

Lead training, mentoring, and supportive supervision of health workforce.

Drive behaviour change for digital adoption and coordinated care delivery.

Facilitate Continuing Provider Education (CPE) initiatives.

Build competencies in care navigation, triage, and patient engagement.

Monitoring, Evaluation & Reporting

Track project KPIs, wellness indicators, and service delivery metrics.

Use dashboards and analytics for performance reviews and decision-making.

Conduct periodic reviews with district and state stakeholders.

Prepare technical and progress reports for Swasti and donors.

Community & Citizen Engagement

Strengthen community awareness on care navigation and preventive health.

Support outreach for vulnerable and underserved populations.

Promote citizen-friendly access channels and feedback systems.

• District CCM implementation plan and periodic updates.
• Operational Care Coordination Centres.
• Functional referral and tele-consult pathways.
• Monthly and quarterly performance reports.
• Capacity building completion reports.
• Documentation of best practices and innovations.

Qualifications & Experience

Education

Master’s degree in Public Health / Health Administration / Hospital Management / Social Sciences / Development Studies or related field.

Experience

Minimum 8–10 years of relevant experience in public health programs.

Demonstrated experience in district/state health systems strengthening.

Prior experience in Odisha or aspirational districts desirable.

• Strong project and program management skills.
• Stakeholder engagement and government liaisoning.
• Health systems and service delivery understanding.
• Data analytics and performance monitoring.
• Capacity building and facilitation skills.
• Problem-solving and adaptive leadership.
• Proficiency in digital health platforms and MIS systems.

Language Requirement

Mandatory: Fluency in Odia (spoken and written).

Working knowledge of English and Hindi preferred.

Reporting & Performance Management

The Project Lead will report to the Project Director, Swasti.

Performance will be reviewed periodically against agreed deliverables, KPIs, and implementation milestones.

Contract Duration & Extension

Initial appointment will be for 1 year.

Extension up to 3 years (annual renewal) will be subject to:

• Availability of project funds.
• Satisfactory individual performance.

Duty Station & Travel

Primary location: Keonjhar, Odisha.

Frequent travel within district and periodic travel to state level expected.