Program Manager/sales and operations strategy manager- Upto 22LPA

Talentiser; Bengaluru; On-site; INR 1,000,000 - 1,600,000; Full time

Job summary

Talentiser is seeking a results-driven Program/Project Manager to optimize the sales funnel from lead to closed-won in Bengaluru. You will analyze each stage, identify drop-offs, and partner with Sales, Marketing, Operations and Customer Success to implement improvements.

The role emphasizes SOP design, playbooks, pilots, AI-powered insights, and dashboards. You will own end-to-end initiatives, track KPIs, and present findings to leadership.

Qualifications

• Three to five years in program/project management, sales operations, revenue operations, or business operations.
• Strong analytical skills with Excel or Sheets; SQL a plus.
• Hands-on experience using AI tools to solve business problems (e.g., ChatGPT/Claude, Gong/Clari, Zapier/Make).

Responsibilities

• Continuously analyze funnel stages to spot drop-offs and leakages.
• Run root-cause analyses for underperforming stages (process gaps, tooling, messaging, cadence).
• Segment data across regions, channels, and reps to find patterns.
• Design and document SOPs and playbooks for each funnel stage.
• Partner with Sales, Marketing, Operations and CS to implement changes.
• Pilot fixes at small scale, measure impact, and roll out effective solutions.
• Own funnel-improvement initiatives end-to-end: scoping, planning, execution, review.
• Define and own key funnel KPIs and build leadership dashboards.
• Present findings and recommendations to senior stakeholders.

Skills

Analytical skills

Excel/Sheets

AI tools usage

Tools

SQL

Job description

• Continuously analyze every stage of the funnel (lead → MQL → SQL → opportunity → proposal → negotiation → closed-won/lost) to spot drop-offs and leakages
• Run root-cause analysis on underperforming stages - process gap, tooling issue, messaging problem, follow-up cadence, or rep behavior
• Segment and cohort data across regions, segments, channels, and reps to find patterns

Solutioning & Process Improvement

• Turn diagnosis into concrete, prioritized fixes and improvement plans
• Design and document SOPs and playbooks for each funnel stage
• Partner with Sales, Marketing, Operation, and Customer Success to implement changes
• Pilot fixes at small scale, measure impact, then roll out what works

AI-Driven Insights & Automation

• Use AI tools (predictive lead scoring, conversation/call intelligence, generative AI for synthesis and reporting) to surface insights faster than manual analysis
• Spot repetitive, manual steps in the sales process and automate them with AI or workflow tools
• Build or configure lightweight AI-powered dashboards, alerts, or assistants for the sales team
• Track emerging AI tools relevant to sales/RevOps and make adoption recommendations

Program & Project Management

• Own funnel-improvement initiatives end-to-end: scoping, planning, timelines, stakeholder alignment, execution, and post-launch review
• Run multiple initiatives in parallel, managing competing priorities and dependencies
• Drive change management and adoption of new tools/processes across the sales team
• Keep leadership informed on progress, risks, and outcomes

Reporting & Metrics

• Define and own key funnel KPIs (stage-to-stage conversion, cycle time, win rate)
• Build and maintain dashboards for leadership visibility
• Present findings and recommendations to senior stakeholders

What You Bring

• 3-5 years in program/project management, sales operations, revenue operations, or business operations, ideally with direct exposure to sales pipeline management
• Strong analytical skills - comfortable in Excel/Sheets; SQL a plus
• Hands-on track record using AI tools to solve real business problems (e.g. ChatGPT/Claude, Gong/Clari, Zapier/Make)