Program Manager - Quick

Blitz; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Keka Inc. is seeking a Lead Program Manager for the Quick Commerce vertical in Bengaluru. You will spearhead strategic planning, execution, and cross-functional coordination to drive growth while ensuring seamless customer experience.

You will oversee expansion to new hubs, manage day-to-day operations, and own end-to-end PnL, focusing on margin improvement as the business scales. A fast-paced, data-driven environment awaits.

Qualifications

• Bachelor's degree; <1 year of work experience.
• Bachelors from Tier 1 college preferred.
• MS-Excel and SQL fluency required.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder collaboration.

Responsibilities

• Strategic planning & execution driving the Quick Commerce vertical.
• Team coordination and BAU across cities with multiple internal teams.
• Expand and scale quick commerce to new hubs as per rollout plan.
• Manage end-to-end PnL and improve gross margins.

Skills

Analytical thinking

Communication skills

Interpersonal skills

Education

Bachelor's degree (Tier 1 college preferred)

Tools

MS-Excel

SQL

Job description

Role Overview:

We are scaling our new vertical focusing on Quick Commerce. We are seeking a highly skilled and motivated individual to join our team as a lead Program Manager for this vertical. The candidate will be spearheading the development, and execution of our reverse logistics operations, ensuring seamless processes and exceptional customer experience.

Key Responsibilities:

• Strategic Planning & Execution: Drive strategy and roadmap for the Quick Commerce vertical in alignment with the company's objectives and growth targets.
• Team Coordination and BAU: Oversee the day-to-day operations of Quick Commerce across cities, lead daily standups and maintain proper coordination with multiple internal teams including operations, product-tech, finance etc.
• Expansion and Scalability: Drive the expansion of quick commerce to new hubs and cities according to the phased rollout plan. Identify opportunities for scalability and growth while maintaining operational excellence.
• PnL Management: Manage end to end PnL, improve Gross Margins as business scales and drive visibility to all teams.

Basic Qualifications:

• Bachelor's degree and <1 year of work experience.
• Preferred only Tier 1 colleges.
• Basic MS-Excel & SQL fluency is a must.
• Excellent analytical and problem-solving skills, and the ability to analyze data, derive actionable insights.
• Exceptional communication and interpersonal skills,with the ability to effectively collaborate with internal and external stakeholders at all levels.
• Commitment to excellence, innovation, and continuous improvement.
• Desire to work in a fast-paced and challenging work environment. Passionate about delivering great customer experience is required.