Program Manager

Turner & Townsend; Delhi; On-site; INR 3,000,000 - 4,200,000; Full time

Job summary

Turner & Townsend in Delhi-NCR seeks an experienced Program Management Office (PMO) professional to oversee global project management across portfolios and ensure rigorous reporting and governance. You will drive risk controls, capital planning, and budget management, coordinating with multi-disciplinary teams and clients to deliver outcomes.

The role emphasizes strategic planning, due diligence, design management, and construction oversight, with a focus on process improvements and safety

Qualifications

• B.E. Civil or B.Arch with formal Project Management qualifications (NICMAR / PMP / Master’s in Project Management).
• 12–15 years of proven track record in managing complex construction projects from strategic planning to decommissioning.
• Expert knowledge of project controls, including budget/cost management, schedule management, and risk registers.
• Proficiency in Client-specific technology systems.
• Strong communication and stakeholder management across multi-disciplinary teams.

Responsibilities

• Deliver successful, globally consistent project management across the portfolio with full reporting transparency.
• Aggregate and manage risk reporting (financial, schedule, legal, and reputational) on a monthly basis.
• Implement the Flexible Delivery Model to ensure efficient resource allocation and forecasting.
• Establish CEHS program and ensure third-party vendors comply with safety processes.
• Develop and implement a global Lessons Learned process and update playbooks.
• Coordinate capital plans and budgets; manage variances and cost control.
• Lead contract administration for general contractors and design teams; manage change orders.
• Coordinate with internal stakeholders to integrate requirements into schedules and designs.

Skills

Project controls

Budget management

Schedule management

Risk management

Contract administration

Stakeholder management

Communication

Client tech systems

Education

B.E. Civil

B.Arch

NICMAR / PMP / Master’s in PM

Tools

Client-specific tech systems

Job description

Working in partnership with our clients, we deliver major projects and programmes with skill and precision, by focusing on outcomes and driving high performance.

Delivering innovative solutions and exceptional outcomes across our sectors, we drive the success of our client’s projects and programmes through effective planning, highly skilled teams, and rigorous controls.

Our capabilities include asset management, controls and performance, cost and commercial management, digital, procurement and supply chain, programme advisory, project management and sustainability. Backed by our extensive experience, we focus on outcomes to transform client’s projects and programmes.

With over 133 offices across 47 countries, we are an organisation of over GBP 1.5 billion turnover and 12,000+ talented team members across the world. In 2025, we are combining with CBRE’s Project Management business to create the premier, differentiated programme, project, and cost management capability globally. Through this change, our profile in Asia will scale significantly, comprising a team of over 4000 staff across all major countries in region. The combination of our programme management and project manager.

Job Description

Program Management Office (PMO)

• Portfolio Oversight:Deliver successful, globally consistent, and efficient project management across the portfolio with full reporting transparency.
• Risk Management:Aggregate & manage risk reporting (financial, schedule, legal, and reputational) on a monthly basis. Provide assessments of trends and potential impacts to the Client .
• Resource Planning (FDM):Implement the \"Flexible Delivery Model\" to ensure efficient resource allocation. Provide forecasting and recommendations for resourcing on a project basis against the capital plan.
• Safety Compliance (CEHS):Establish and implement a comprehensive Construction Environmental Health & Safety (CEHS) program. Confirm that all third-party vendors and General Contractors comply with Client safety processes.
• Process Improvement:Develop and implement a global \"Lessons Learned\" process that commences at project kick-off and continues throughout the lifecycle. Update playbooks and standards based on these insights.
• Capital Planning:Coordinate the development of annual and multi-year capital plans. Capture project goals, scope, and programmatic requirements to form baseline estimates.
• Budget Management:Manage budgets based on actual costs, market conditions, and negotiated bulk deals.Leverage Client sourcing teams & platforms where possible.
• Variance Reporting:Facilitate monthly financial variance reporting, reconciling approved budgets against forecasts and justifying variances to the Client .
• Cost Control:Collaborate with Quantity Surveyors (Cost Managers) to provide independent cost, commercial, and risk recommendations.

C. Project Delivery (Strategy to Close-out)

• Strategic Planning & Due Diligence:Support the Transactions Management team during site selection by managing the Technical Due Diligence (TDD) process, including test-fits, infrastructure assessments, and budget estimates.
• Project Initiation:Develop the Project Charter and Execution Plan outlining goals, scope, schedule, and budget, achieving sign-off from the Client.
• Design Management:Direct and coordinate architects, engineers, and design teams from needs analysis through working drawings. Manage the design \"Stage Gate\" approval process.
• Schedule Management:Develop a strategic end-to-end delivery schedule compliant with Client Schedule Management Standards, incorporating design, procurement, and stakeholder milestones.
• Construction Oversight:Serve as the Contract Administrator for Main/General Contractors. Conduct regular (weekly/bi-weekly) site meetings to monitor progress, safety, and quality.
• Stakeholder Integration:Coordinate with internal Client Stakeholders (e.g., Food, AV, Security, Transportation) to ensure their specific requirements are integrated into the master schedule and design.

D. Procurement

• Strategy & Sourcing:Develop commercial strategies and Leverage Client sourcing teams & platforms where possible for consultants and contractors.
• Bid Analysis:Lead the evaluation and interviewing of contractors. Present formal written recommendations to the Client based on pricing, experience, safety records, and financial stability, wherever possible.
• Supplier Diversity:Identify and engage diverse-owned suppliers where possible and track spend data accordingly.

E. Close-out & Handover

• Punch List Management:Coordinate the preparation and completion of punch/snag lists.
• Documentation:Assemble all guarantees, warranties, O&M manuals, and \"as-built\" drawings for upload to the Client’s platforms/portals.
• Financial Close:Manage the release of claims and issuance of final certificates of completion and payment.

Qualifications

. QUALIFICATIONS & SKILLS

• Accadmic’s: B.E. Civil / B.Arch along with formal Project Management Qualifications (NICMAR / PMP / Master’s in Project Management)
• Experience:Minimum 12-15 years+ of Proven track record in managing complex construction : base build to fitout best in class innovative workplace projects from strategic planning through decommissioning.
• Methodology:Expert knowledge of project controls, including budget/cost management, schedule management, and risk registers
• Technology:Proficiency in Client-specific technology systems.
• Communication:Ability to facilitate decision-making with \"Client \" and manage diverse service lines/stakeholders across the client organization eg Food, Fitness, AV, etc.
• Contract Administration:Strong experience in administering contracts for General Contractors and Design Teams, including change order management and lien waiver reviews.
• Certifications:Desired but not mandatory: LEED / WELL, PMP, RMP, PfMP

Additional Information

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