Program Associate, Youth Program

QuestAlliance; Madurai District; Hybrid; INR 325,000 - 389,000; Full time

Benefits offered by this job

Personal accident insurance

Mediclaim insurance

Internet allowance

Childcare support

Wellbeing programs

Job summary

QUEST Alliance in Madurai is seeking a proactive Program Associate to lead Youth Program interventions across Government ITIs in the zone. The role covers program implementation, stakeholder engagement, trainer development, employability skills, digital learning, career transitions, and institutional strengthening.

You will oversee program execution, ensure quality, mentor trainers, and coordinate with government and industry partners to strengthen outcomes.

Qualifications

• 1-2 years of experience in program implementation or youth development in vocational education • strong facilitation and training skills • government stakeholder management and liaison
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Responsibilities

• Lead implementation of QUEST programs across Government ITIs. Develop and monitor plans, ensure quality and timely delivery.
• Facilitate sessions on employability and future skills; onboard learners and facilitators on MyQuest App; lead ToTs and mentoring.
• Build relationships with ITIs, principals, trainers, government officials, industries and partners; act as main contact for institutes in the zone.
• Maintain records, prepare monthly/quarterly reports, ensure regular communication with institutes and stakeholders.
• Update learner, trainer and engagement data; support assessments, monitoring and evaluation; drive learner engagement and institute strengthening.

Skills

Facilitation

Training

Communication

Negotiation

Relationship building

Planning

Organizational skills

Problem-solving

Documentation

Independent & collaborative work

Adaptability

Vocational education awareness

MS Office proficiency

Tools

MS Office

Digital platforms

Job description

QUEST Alliance is looking for a proactive Program Associate - Madurai Zone to lead Youth Program interventions across Government ITIs in the zone. The role involves program implementation, stakeholder engagement, trainer development, employability skills, digital learning, career transitions, and institutional strengthening.

Key Responsibilities

1. Program Implementation & Quality

• Lead implementation of QUEST programs across assigned Government ITIs.
• Develop implementation plans, monitor progress, and ensure quality and timely delivery.
• Conduct regular ITI visits for monitoring, handholding, and stakeholder engagement.
• Strengthen institute ownership and support long‑term mainstreaming of interventions.
• Support Principal Leadership Programs, Change Projects, Student Hubs, and placement initiatives.

2. Employability Skills & Facilitation

• Facilitate sessions on employability, life skills, career readiness, AI, green skills, and future skills.
• Ensure facilitator and learner onboarding and engagement on the MyQuest App, with a focus on completion targets.
• Lead trainer development, ToTs, workshops, orientations, and continuous mentoring.
• Conduct career‑readiness activities such as resume building, mock interviews, guest lectures, exposure visits, OJT, and placement support.
• Promote gender inclusion and inclusive learning environments.

3. Stakeholder & Partnership Management

• Build strong relationships with ITIs, principals, trainers, government officials, industries, and ecosystem partners.
• Act as the key point of contact for institutes in the assigned zone.
• Coordinate with placement, training, data, technology, and documentation teams.
• Support government reviews, donor visits, stakeholder meetings, and industry engagement.

4. Documentation & Communication

• Maintain accurate records of program activities, sessions, success stories, case studies, and stakeholder engagement.
• Prepare timely monthly and quarterly reports covering progress, challenges, risks, and impact.
• Ensure regular communication and updates with institutes and stakeholders.

5. Data, Monitoring & Evaluation

• Ensure timely and accurate updating of learner, trainer, engagement, completion, and outcome data.
• Support assessments, baseline/endline studies, monitoring, and review processes.
• Use data to identify gaps, track progress, and improve implementation quality.
• Continuously learn about vocational education, skilling, employability, AI, green skills, and future skills.
• Collaborate with state and zonal teams to improve program delivery.
• Contribute innovative ideas for learner engagement and institute strengthening.
• Participate actively in team meetings, reviews, trainings, and organizational learning.
• Follow QUEST Alliance's values and HR, finance, safeguarding, and organizational policies.

Requirements

• 1-2 years of experience in program implementation, skilling initiatives, or youth development, preferably in the vocational training or government ecosystem.
• Strong facilitation and training skills
• Government stakeholder management and liaising
• Communication and negotiation skills
• Relationship building and networking abilities
• Planning and organizational skills
• Problem-solving and decision‑making abilities
• Documentation and reporting skills
• Ability to work independently and collaboratively
• Adaptability and solution‑oriented thinking
• Understanding of vocational education and skilling ecosystem
• Basic proficiency in MS Office and digital platforms
• Willingness to travel extensively within the zone and outside when needed

Salary: The pay band for the position starts at Rs. 32,000/- per month (cost to company) At Quest Alliance, we pride ourselves on being an Equal Opportunities employer, embracing applications from all segments of the community. We are committed to ensuring that every applicant and employee is treated with fairness and respect, regardless of gender, sexual orientation, marital status, social status, caste, religious belief, age, or any other factor that is irrelevant to performance. Your individuality is valued and respected within our organization.

In addition to your compensation, you are also eligible for a suite of benefits designed to support your well-being and growth:

- Comprehensive Personal Accident Insurance covering up to ₹10,00,000 annually

- Mediclaim Insurance covering up to ₹3,00,000 annually, supported through our insurance partner, who also offer additional wellness benefits

- Reach for the Stars (RFS) amount of up to ₹5,000 to support your self-learning and knowledge-building efforts

- Internet allowance of up to ₹750/month, reimbursable based on actual usage to support flexible and hybrid working arrangements

- For employees with children under the age of 6 years, Quest offers childcare or day care fee support through a monthly matching contribution of up to ₹3,000, helping you create a supportive work‑life balance

- Access to emotional health and wellbeing programs such as:

* Group sessions worth ₹7,500 per session fully covered by the organisation

* 1:1 counselling sessions (worth ₹1,800 per session), fully covered by the organisation