Program Associate – WIN Grants Platform Operations

Wadhwani Foundation; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Wadhwani Foundation in New Delhi is seeking a Program Associate to support the WIN Grants Platform Operations. You will coordinate with WIN Centres of Excellence, researchers, reviewers, and internal teams, handling platform administration, data management, and documentation to ensure smooth grant workflows.

The role emphasizes proactive coordination, multi-stakeholder collaboration, and a keen interest in research, innovation, and technology ecosystems.

Qualifications

• First Class bachelor’s degree in science / technology / management / computer science / IT or related discipline.
• 2-5 years of relevant experience in research, innovation, entrepreneurship, program/project management, grants management, or related areas.
• Experience in project management.
• Exposure to Salesforce CRM or other digital program/grants management platforms.

Responsibilities

• Interface with Salesforce implementation team for WIN Grants Management Platform.
• Act as day-to-day administrator of the Grants Management Platform.
• Support system testing, UAT, issue identification, and enhancements.
• Monitor platform usage and coordinate with technical team for resolutions.
• Support onboarding of WIN staff and stakeholders onto the platform.
• Manage user accounts, access rights, and profiles.
• Provide first-level support and resolve routine platform queries.
• Develop user guides, FAQs, SOPs, and training materials.
• Track issues, identify recurring problems, and suggest improvements.
• Support periodic reviews and platform functionality enhancements.

Skills

Coordination & stakeholder management

Written & verbal communication

Time management & organisation

Education

Bachelor’s degree (First Class) in science/tech/management/CS/IT

Tools

Salesforce CRM

Job description

Program Associate – WIN Grants Platform Operations

JOB DESCRIPTION

Location: New Delhi

Reporting to: Program Manager, WIN Employment Type: Full-time Experience: 2-5 years

About WIN

Wadhwani Innovation Network (WIN) aims to fast-track Research Translation to shape the future of innovation in emerging areas like Artificial Intelligence, including Generative AI and other advanced AI, Semiconductor Technology, Quantum Computing/Advanced Computing, Bioengineering and Healthtech, SpaceTech and Biotechnology and Synthetic Biology for a better tomorrow. As part of the first phase, we have partnered with top-tier academic and research institutions such as IIT Bombay, IIT Delhi, IIT Kanpur, IISc Bangalore, IIT Hyderabad, and C-CAMP to establish Centers of Excellence (WIN-COE).

Role Overview

The Program Associate will support the day-to-day implementation and operations of the WIN initiative. The role will involve coordinating with WIN Centres of Excellence, researchers, experts, reviewers, institutional partners, and internal teams; supporting program activities; tracking projects and grants; maintaining program information; and assisting with reports, documentation, and digital platforms.

The ideal candidate should be organised, proactive, detail-oriented, and comfortable working in a dynamic, multi-stakeholder environment, with an interest in research, innovation, entrepreneurship, and technology ecosystems.

Key Responsibilities

• Interface with the Salesforce implementation team to ensure the effective implementation and operationalisation of the WIN Grants Management Platform in line with WIN's grant-making processes and requirements.
• Act as the day-to-day administrator of the Grants Management Platform, including user administration, access management, configuration support, data management, and workflow-related activities.
• Support system testing, user acceptance testing, issue identification, and implementation of enhancements and improvements.
• Monitor the overall functioning and usage of the platform and coordinate with the technical team for resolution of issues.
• Support onboarding of WIN staff, Centres of Excellence, researchers, experts, reviewers, and other stakeholders onto the platform.
• Manage user accounts, access rights, profiles, and other routine user administration activities.
• Provide first-level support to users and resolve routine platform-related queries.
• Develop and maintain user guides, FAQs, SOPs, training material, and other platform-related documentation.
• Provide first-level support to platform users and coordinate resolution of technical or functional issues with the implementation team.
• Track user issues, identify recurring problems, and suggest improvements to platform processes and workflows.
• Support periodic review of platform functionality and recommend enhancements based on evolving WIN requirements.
• Support any other platform-related activities or responsibilities assigned from time to time.

Educational Qualifications

Essential: First Class bachelor’s degree in science / technology / management / computer science / IT or a related discipline from a recognised institution/university.

Work Experience

2-5 years of relevant experience in research, innovation, entrepreneurship, program/project management, grants management, research administration, or related areas.

Preference will be given to candidates with

• Experience in project management.
• Understanding of research, innovation, startup, or entrepreneurship ecosystems.
• Experience working with academic/research institutions, government programs, incubators, accelerators, or philanthropic organisations.
• Exposure to Salesforce CRM, or other digital program/grants management platforms.
• Experience in program coordination, stakeholder management, reporting, documentation, and operations.

Key Skills & Competencies

• Strong coordination and stakeholder management skills.
• Excellent written and verbal communication skills.
• Good organisational, follow-up, and time-management skills.