Production and Support Engineer

Dexian India Technologies; Mumbai; Hybrid; INR 5,00,000 - 12,00,000; Full time

Job summary

A technology solutions company based in Mumbai is looking for candidates with 1-8 years of experience for a technical role. Responsibilities include system monitoring, data quality resolution, and escalation of issues. The ideal candidate will have solid knowledge of Unix/Linux/Sybase/SQL and strong problem-solving skills. Immediate joiners preferred, with face-to-face interviews conducted.

Qualifications

• 1-8 years of experience required.
• Immediate joiner only.
• Comfortable with face-to-face interviews.

Responsibilities

• Notify the Dev team on system issues or failures timely.
• Perform system break/fix and user recovery.
• Investigate and resolve data quality issues.
• Liaison with traders, operations, and controllers.
• Escalate problems to level 3 groups.

Skills

Unix/Linux/Sybase/SQL

Scripting languages (Perl, Python)

Communication skills

Analytical skills

Problem-solving skills

Team player

Ability to learn quickly

Ability to handle pressure

Job description

Overview

Job description:

Experience 1-8 years, Immeadiate Joiner only, Face to Face Interview

Responsibilities

• Notifying the Dev team on system issues or failures in a timely manner.
• System break/fix and user recovery
• Investigating and resolving data quality issues
• Investigation of user queries. E.g. flow breaks, booking issues, data issues, calculated numbers issues etc. Liaison with traders, operations and controllers where appropriate.
• Escalating problems to level 3 (core development and engineering) groups.

Skills Required

• Solid knowledge of Unix/Linux/Sybase/SQL/scripting language (Perl, Python). FIX knowledge will be a plus.
• Strong technical, communication, analytical and problem solving skills
• Good team player with a sense of integrity & ownership, ability to work collaboratively across teams
• Ability to learn quickly, document effectively
• Able to handle multiple tasks and prioritize appropriately
• Able to perform consistently under pressure
• Capable of effectively handling outages with through problem solving