Product Owner/Product Delivery - Senior Associate

JPMorganChase; Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

JPMorganChase in Mumbai seeks a Product Owner Associate to translate strategy into measurable business and tech outcomes within the Client Account Services Change and Strategy team. You will collaborate with product management, technology, and operations to define requirements, prioritize the backlog, and drive end-to-end delivery in the reference data ecosystem.

The role emphasizes data-driven improvements, enhanced controls, and accelerated client experience through agile execution and

Qualifications

• Experience in product ownership or product delivery in financial services.
• Proficient in writing clear user stories and acceptance criteria.
• Ability to manage a product backlog across multiple stakeholders.
• Translate business processes into scalable data/tech solutions.
• Strong stakeholder communication and agile execution.

Responsibilities

• Partner with Product Managers to support roadmap execution.
• Define requirements, user stories, and acceptance criteria with stakeholders.
• Prioritize backlog balancing value, client needs, risk & dependencies.
• Translate business needs into actionable tech outcomes.
• Serve as liaison between product management, tech, and operations.
• Drive end-to-end delivery from concept to production.
• Maintain backlog health and readiness for sprints/releases.
• Facilitate sprint planning, backlog refinement, reviews, and retrospectives.
• Coordinate testing, UAT, readiness, and implementation planning.
• Communicate delivery progress, risks and dependencies to leadership.
• Identify opportunities to improve data quality, controls, and efficiency.

Skills

Product ownership

Agile

User stories

Backlog management

Stakeholder influence

Jira

Confluence

Microsoft Office

Education

Bachelor's or Master's degree in finance/business/tech/math

Tools

Jira

Confluence

MS Office

Job description

Job Description

Make your mark shaping global reference data capabilities in a team committed to Diversity, Inclusion & Opportunity, career growth, and mobility.

Make your mark shaping global reference data capabilities in a team committed to Diversity, Inclusion & Opportunity, career growth, and mobility.

As a Product Owner Associate in Client Account Services Change and Strategy within Commercial and Investment Bank, you translate product strategy into clear business and technology outcomes. You partner with product management, technology, and operations stakeholders to define requirements, prioritize the backlog, and drive delivery across the account and standing settlement instruction reference data ecosystem. You apply analytical thinking, stakeholder management, and agile execution to deliver measurable business value, stronger controls, improved efficiency, and an enhanced client experience.

Job Responsibilities

• Partner with Product Managers to support execution of the product roadmap and strategic priorities.


• Define business requirements, user stories, and acceptance criteria in collaboration with stakeholders.


• Prioritize the product backlog by balancing business value, client needs, risk considerations, and technical dependencies.


• Translate complex business requirements into actionable delivery outcomes for technology teams.


• Serve as the primary liaison between product management, technology, and operations throughout the product lifecycle.


• Drive end-to-end delivery of product enhancements from concept through production implementation.


• Maintain a healthy backlog and ensure delivery teams are prepared for upcoming sprints and releases.


• Facilitate agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives.


• Coordinate testing, user acceptance activities, operational readiness, training, and implementation planning.


• Communicate delivery progress, risks, and dependencies to stakeholders and senior management.


• Identify opportunities to simplify processes, improve data quality, strengthen controls, and enhance operational efficiency using data-driven insights, automation, and emerging technologies, including artificial intelligence.

Required Qualifications, Skills, And Capabilities

• Demonstrate experience in product ownership, business analysis, change management, or product delivery within financial services.


• Apply agile methodologies and product development practices to plan and deliver work.


• Write clear user stories and acceptance criteria that enable effective delivery.


• Manage a product backlog and support feature delivery across multiple stakeholders.


• Analyze business processes and translate requirements into scalable solutions.


• Influence stakeholders across product, technology, and operations organizations.


• Communicate effectively through concise written and verbal updates.


• Use Jira, Confluence, and Microsoft Office applications to support delivery execution.

Preferred Qualifications, Skills, And Capabilities

• Bring knowledge of markets products, prime brokerage, clearing, custody, or reference data operations.


• Demonstrate familiarity with account and standing settlement instruction reference data processes.


• Deliver experience supporting strategic data or reference data transformation initiatives.


• Use Structured Query Language, Alteryx, Tableau, Power BI, or similar analytical tools.


• Hold agile or project delivery certifications, such as Scrum Product Owner or Scaled Agile Framework Product Owner.


• Complete a bachelor's or master's degree in finance, business, technology, mathematics, statistics, or a related discipline.

“Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.”

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.