Product Owner – Banking Workflow and AI Platforms

Latentbridge; Pune District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

LatentBridge seeks a Product Owner to lead requirements, backlog management, and functional delivery for enterprise banking and financial services platforms. You will collaborate with business stakeholders, banking specialists, architects, engineering and QA to translate complex regulatory and operational needs into clear product requirements.

The role requires deep banking operations knowledge, experience across onboarding, KYC, compliance, lending, servicing and workflow automation, and a

Qualifications

• 10+ years in business analysis or product ownership within financial services.
• Experience delivering enterprise banking technology solutions.
• Strong documentation and requirements skills with process modelling.
• Ability to translate regulatory requirements into actionable product rules.

Responsibilities

• Own and maintain prioritized product backlog for banking workflows.
• Lead discovery workshops with business, risk, compliance and technology stakeholders.
• Define target processes, user journeys, SLAs and exception handling.
• Translate business needs into structured requirements and acceptance criteria.
• Define AI-assisted capabilities and ensure explainability in workflows.
• Coordinate backlog refinement and sprint planning with engineering teams.
• Validate business outcomes during UAT and releases.

Skills

Backlog management

Requirements analysis

Stakeholder management

Agile delivery

Banking domain knowledge

Workflow automation

AI-enabled solutions

API concepts

User stories

Tools

Jira

Azure DevOps

Confluence

Process modelling

Job description

Product Owner – Banking Workflow and AI Platforms

At LatentBridge, we make digital transformation work—without the noise.

We help enterprises simplify the complex, using AI orchestration and intelligent automation to solve real operational challenges. Our focus is on the parts of the business that are often overlooked—compliance, audit, policy, and risk—where precision, scalability, and accountability matter most.

Our products—Epic AI and IntellixCore—are built for this depth.Epic AI delivers enterprise-grade search and knowledge assistance directly inside the tools people already use—making access to information instant and intuitive.

IntellixCore is a platform to build, deploy, and scale intelligent agents across critical workflows—seamlessly integrating with existing systems.

We work with global banks, financial institutions, and legal firms—teams navigating constant change, regulatory pressure, and operational complexity.

In 2024, we were named one of the Deloitte UK Technology Fast 50, recognised for our growth and the tangible impact we deliver.

What sets us apart is not just what we build, but how we build it—grounded in enterprise realities, delivered with clarity, and always focused on outcomes that matter.

Job Description

Role overview

The Product Owner will lead requirements, backlogmanagement and functional delivery for enterprise banking andfinancial-services platforms.

The role combines product ownership and businessanalysis, working with business stakeholders, banking domain specialists,architects, engineering and QA teams to translate complex business processes,regulatory requirements and operational needs into clear, implementable productrequirements.

The individual should bring a strong understanding ofbanking operations and be comfortable working across areas such as customeronboarding, KYC, compliance, lending, servicing, workflow automation,operational controls and AI-enabled solutions.

Key responsibilities

• Ownand maintain the product backlog, prioritising requirements based onbusiness value, regulatory considerations, dependencies and deliverycapacity.
  
• Leaddiscovery and requirements workshops with banking business, operations,compliance, risk, credit, legal and technology stakeholders.
  
• Understandexisting business processes and help define target processes, customer anduser journeys, operating procedures, roles, approvals, SLAs and exceptionhandling.
  
• Translatebusiness needs into structured business requirements, process flows, userstories, business rules and measurable acceptance criteria.
  
• Definerequirements for banking workflows including onboarding, customerservicing, KYC, verification, compliance processes, lending, approvals,exceptions and operational reviews.
  
• Workwith banking domain specialists to define product rules, eligibilitycriteria, validation requirements, decision logic and operationalcontrols.
  
• Shapeuser experiences including workbenches, task queues, dashboards, caseviews and role-specific interfaces.
  
• Workwith architects and engineering teams to define functional requirementsfor APIs, data exchange, integrations, access controls, audit trails andsystem dependencies.
  
• Definerequirements for AI-assisted capabilities such as document processing,information extraction, information comparison, knowledge retrieval,report generation, decision support and operational assistance.
  
• Ensureappropriate human review, controls, explainability andexception-management mechanisms are incorporated into AI-enabledprocesses.
  
• Maintainrequirements traceability and provide functional clarification throughoutdesign, development, testing and implementation.
  
• Supportbacklog refinement, sprint planning and prioritisation in collaborationwith engineering and delivery teams.
  
• Coordinatebusiness validation and UAT, assess defects against agreed requirementsand acceptance criteria, and support release readiness.
  
• Supportphased releases, operational handover, user documentation, training andadoption activities.
  
• Managechanges to requirements and clearly communicate implications for scope,effort, dependencies, timelines and business outcomes.
  
• Identifyopportunities to simplify processes, reduce manual effort and improvecontrol effectiveness through workflow automation and AI.
  

Required experience and skills

• Typically10+ years of experience in business analysis, product ownership orfunctional consulting, including 4+ years owning a product backlog orleading functional delivery.
  
• Experiencedelivering enterprise technology solutions within banking or financialservices.
  
• Goodunderstanding of banking processes, operations and controls.
  
• Exposureto areas such as customer onboarding, KYC, compliance, payments, lending,credit, servicing, operations or financial crime processes.
  
• Stronghands-on requirements analysis and documentation skills, including processmodelling, user stories, business rules and acceptance criteria.
  
• Experiencewith workflow automation, case management, approvals, exceptionmanagement, role-based access, SLAs and audit requirements.
  
• Abilityto understand APIs, data models, integrations and system interactionssufficiently to define functional behaviour and work effectively withtechnical teams.
  
• Experienceworking with Agile delivery teams, including backlog refinement, sprintplanning, demonstrations, UAT and production releases.
  
• Strongstakeholder-management and workshop-facilitation skills.
  
• Abilityto work with senior business, operations and technology stakeholders andtranslate between business and technical teams.
  
• Abilityto challenge unclear requirements, resolve conflicting priorities andmaintain scope discipline.
  
• Stronganalytical, problem-solving and written communication skills.
  
• Workingknowledge of tools such as Jira or Azure DevOps, Confluence andprocess-modelling applications.
  

Preferred experience

• Experienceacross one or more banking domains such as retail banking, corporatebanking, lending, payments, wealth management, financial crime, complianceor banking operations.
  
• Exposureto customer onboarding, KYC, due diligence and regulatory-controlprocesses.
  
• Experiencewith lending, credit assessment, underwriting or product-managementworkflows.
  
• Experiencedesigning or implementing enterprise workflow and case-managementsolutions.
  
• Experiencewith AI-enabled document processing, knowledge assistants, intelligentworkflow automation, decision-support systems or generative AIapplications.
  
• Understandingof long-running business processes involving multiple systems, teams andhuman approvals.
  
• Familiaritywith banking security, privacy, regulatory compliance, auditability andoperational-resilience requirements.
  
• Experiencewith target operating models, process transformation, change management ortechnology-enabled business transformation.
  
• Exposureto cloud, data and integration architectures used within bankingenvironments.
  

Expected outcomes

The Product Owner will be expected to:

• Maintaina prioritised and implementation-ready product backlog.
  
• Provideclear requirements and acceptance criteria that reduce ambiguity anddevelopment rework.
  
• Establishalignment between business objectives, banking controls and technologyimplementation.
  
• Improvecollaboration between business, domain, architecture, engineering and QAteams.
  
• Supportpredictable and controlled delivery across product releases.
  
• Ensureappropriate business validation and operational readiness beforeproduction deployment.
  
• Helpidentify measurable improvements in processing time, manual effort,operational visibility, control effectiveness and user adoption.