Product Owner

Fold Health; Pune District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Fold Health is seeking a Product Owner/Manager to translate the product vision into actionable user stories and manage a data-driven backlog. You will work with engineering, UX, SMEs, clients, and Fold teams to align on requirements and drive a patient-centered roadmap.

You will lead Agile ceremonies, coordinate with UX, and validate solutions against usability and regulatory needs. A CSPO and U.S. healthcare familiarity are preferred; SQL skills will help validate data-driven decisions.

Qualifications

• 2+ years of experience as a Product Owner/PM in healthcare tech.
• Working knowledge of the US healthcare system and regulatory requirements.
• Understanding of value-based care (VBC) models and workflows.
• Basic knowledge of large language models (LLMs) and their healthcare applications.
• Basic understanding of BI/reporting tools and how features translate into reports/dashboards.
• Strong Agile development experience with cross-functional teams; CSPO preferred.
• Basic knowledge around EHR/HIE systems and integration preferred.
• Ability to write and run basic SQL queries to analyze healthcare data.

Responsibilities

• Define and document product requirements aligned with vision and business goals.
• Collaborate with Engineering, UX, SMEs, Clients, and Fold stakeholders to define requirements.
• Maintain a prioritized product backlog and define a clear roadmap.
• Lead Agile development processes and act as the voice of the customer.
• Coordinate with UX designers to ensure stories meet UX best practices.
• Conduct user testing and validation to gather feedback and improve features.
• Facilitate feedback loops with customers and internal stakeholders.
• Measure KPIs and use data to drive product improvements and optimization.
• SPOC for product-related asks to internal teams and clients when needed.
• Stay informed on US healthcare trends, regulations, and technology.
• Create release notes documenting features, enhancements, and fixes.
• Triage bugs with development/QA and prioritize by impact.
• Identify risks and mitigation strategies in the development lifecycle.
• Organize training sessions and knowledge-sharing materials.

Skills

Product Owner experience

Healthcare tech

Stakeholder management

Agile

CSPO

EHR/HIE knowledge

SQL basics

US healthcare knowledge

Tools

BI/Reporting tools

Job description

Responsibilities

• Define and document product requirements in-line with the product vision and business goals: Translate high level product vision into actionable user stories, ensuring that product features are well-defined, user-friendly, and aligned with industry best practices.


• Collaborate with Engineering, User Experience, SMEs, Clients, Client facing teams within Fold, and other stakeholders to define product requirements.


• Manage/maintain a prioritized product backlog: Work closely with various stakeholders to understand market needs, competitive landscape, customer feedback and business priorities to define a clear product roadmap.


• Lead Agile development process: Act as the voice of the customer and product champion within the Agile development team, participating in sprint planning, backlog grooming, and daily stand-ups to ensure that development efforts are aligned with customer needs and business goals.


• Regularly collaborate with UX designers to ensure that user stories and product requirements are aligned with best practices in user experience design.


• Conduct user testing and validation: Coordinate user testing and validation activities, as needed, to gather feedback, iterate on product features, and ensure that solutions meet user needs, usability standards, and regulatory requirements.


• Facilitate continuous feedback loops with customers and internal stakeholders to iteratively improve product features and user satisfaction.


• Measure and analyze product performance: Define key performance indicators (KPIs) and metrics to measure product success, analyzing data and user feedback to identify opportunities for improvement and optimization.


• SPOC for all product related asks/queries to all internal teams, strategic partners, clients (when needed).


• Stay informed about industry trends: Keep abreast of emerging trends, technologies, and regulations in the US healthcare industry, providing insights and recommendations to inform product strategy and roadmap prioritization.


• Create comprehensive release notes documenting new features, enhancements, bug fixes, and other changes introduced in each product release, ensuring clear communication and transparency with stakeholders.


• Collaborate with development and QA teams to triage reported bugs, prioritize them based on product priority and impact, and ensure timely resolution, maintaining a balance between addressing critical issues and advancing product development.


• Identify potential risks in the product development lifecycle and develop mitigation strategies in collaboration with the development and QA teams.


• Organize training sessions and create knowledge-sharing materials to ensure all stakeholders are well-informed about new features and updates.

Requirements

• 2+ years of experience as a Product Owner, Product Manager, or similar role in a healthcare technology company or related industry.


• Working knowledge of the US healthcare system, primary care delivery models, alternate payment models, and regulatory requirements.


• Good understanding of value-based care (VBC) models and workflows, with experience in aligning technology solutions to VBC goals.


• Basic knowledge of large language models (LLMs) and their applications in healthcare to drive intelligent, data-driven insights.


• Basic understanding of BI/reporting tools and ability to think through how product features translate into actionable reports and dashboards.


• Strong understanding of Agile development methodologies and best practices, with experience leading cross-functional Agile teams in the development of complex software solutions.


• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively engage with stakeholders at all levels and drive consensus around product decisions and priorities.


• Analytical mindset and proficiency in data-driven decision-making, with the ability to leverage analytical tools and metrics to measure product performance, identify trends, and drive continuous improvement.


• Certified Scrum Product Owner (CSPO) or similar Agile certification preferred.


• Basic knowledge around EHR/HIE systems and integration with these systems preferred.


• Ability to write and run basic SQL queries to independently analyze and validate healthcare data preferred.