Product Owner

ACG World; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

ACG World is hiring a Product Owner (L4) to define and prioritise features for an enterprise SaaS product on Microsoft Azure. You’ll own the backlog, convert business needs into a roadmap, and coordinate with engineering, QA, UX and cross-functional teams to deliver releases.

The role requires strong decision-making, customer focus, and deep understanding of cloud-based, API-driven enterprise apps. 5–8 years in product/tech roles is expected.

Qualifications

• Bachelor’s or Master’s degree in Engineering or Computer Science.
• 5-8 years of experience in product or technical roles; 3-5 years as Product Owner/Manager for SaaS/Cloud.
• Certification in product ownership and Azure-related credentials preferred.

Responsibilities

• Define and maintain product vision, strategy and roadmap.
• Own, refine and prioritise the product backlog for releases.
• Write and review user stories, acceptance criteria, and specs.
• Coordinate release planning with engineering and stakeholders.
• Act as single point of contact between business, customers, and teams.
• Translate complex enterprise workflows into scalable features.
• Support customer-specific customisations while keeping scale in mind.
• Collaborate with Architects, Azure engineers, QA, UX, DevOps and support.

Skills

SaaS architecture

API-driven integrations

Azure ecosystem

Backlog management

Agile ceremonies

Stakeholder communication

Education

Bachelor’s or Master’s degree in Engineering or CS

CSPO / PSPO

Azure Fundamentals (AZ-900)

SAFe PO/PM

Tools

Azure App Services

Azure Kubernetes Service (AKS)

Azure Functions

Azure Event Hub / Service Bus

Azure SQL / Cosmos DB

Azure Storage / Key Vault

GitHub Actions

Azure DevOps

Job description

Job Description – Product Owner (L4)

Role Overview

The Product Owner (L4) is responsible for defining, prioritising, and delivering features for an enterprise-scale SaaS product built on Microsoft Azure. The role owns the product backlog, aligns business and customer requirements into a clear product roadmap, and works closely with engineering, QA, UX, and cross-functional teams to deliver releases efficiently.

This position requires strong decision-making capability, customer orientation, and technical understanding of cloud-based, API-driven, and enterprise-integrated applications.

Key Responsibilities

1. Product Vision, Strategy & Roadmap

• Define and maintain the product vision and short-term & long-term product roadmap.
• Convert business goals, market needs, regulatory requirements, and customer feedback into actionable product plans.
• Work closely with leadership, architects, and stakeholders to ensure roadmap alignment with business objectives.
• Identify opportunities for new features, enhancements, or technical improvements.

2. Backlog, Ownership & Prioritisation

• Own, structure, and continuously refine the product backlog.
• Prioritise epics, features, stories based on business value, ROI, compliance, technical feasibility, and resource capacity.
• Make daily decisions required by the development team to remove ambiguity and ensure sprint progress.
• Balance product roadmap items with customer customisations and change requests.

3. Requirements, User Stories & Acceptance Criteria

• Write, review, and approve high-quality user stories, acceptance criteria, and specifications.
• Ensure clarity, completeness, and usability of requirements for development, QA, and UX teams.
• Drive rigorous acceptance testing and sign-off for story completion.
• Translate complex enterprise workflows into scalable system features.

4. Release & Delivery Planning

• Define release goals and collaborate with engineering for release planning and roadmap execution.
• Align release cycles with global deployments, enterprise schedules, and customer expectations.
• Validate completed increments against acceptance criteria and customer outcomes.
• Ensure documentation, training, and release notes are ready for internal and external stakeholders.

5. Stakeholder Management

• Act as the single point of contact between business, customers, engineering, and QA teams.
• Run regular backlog refinement, sprint planning, review, and demo sessions.
• Communicate product status, release progress, and major decisions to leadership and crossfunctional teams.

6. Change Request Management

• Evaluate, prioritise, and manage Change Requests (CRs) from customers and internal teams.
• Perform impact analysis, estimate timelines, and negotiate delivery commitments.
• Maintain a structured CR lifecycle with traceability and documentation.

7. Customer-Specific Customisation & Project Support

• Understand customer-specific requirements and translate them into custom feature stories.
• Work with solution engineering, project delivery, and account teams for implementation readiness.
• Ensure that customisations remain scalable, maintainable, and aligned with product strategy.

8. Cross-Functional Collaboration

• Work closely with architects, Azure engineers, frontend/backend teams, QA, UX, DevOps, and support teams.
• Facilitate alignment with security, compliance, and performance needs for enterprise deployments.
• Contribute to technical discussions related to APIs, integrations, data models, and cloud services.

Required Skills & Experience

Technical Skills

• Strong understanding of SaaS architecture, microservices, and API-driven integrations
• Familiarity with Microsoft Azure ecosystem:
  • Azure App Services
  • Azure Kubernetes Service (AKS)
  • Azure Functions
  • Event Hub, Service Bus
  • Azure SQL / Cosmos DB
  • Azure Storage & Key Vault
• Knowledge of enterprise application patterns, multi-tenant architectures, and deployment models
• Understanding of DevOps pipelines, CI/CD (GitHub Actions, Azure DevOps), and release orchestration
• Ability to translate technical complexity into simple business understanding

Product Ownership & Agile Skills

• Expert in backlog management, user story writing, and agile ceremonies
• Strong prioritisation mindset (value vs effort, risk, cost, compliance)
• Experience in release planning, sprint tracking, and feature lifecycle ownership
• Ability to make fast daily decisions and unblock the development team
• Excellent stakeholder communication and negotiation skills

Education & Experience

• Bachelor’s or Master’s degree in Engineering, Computer Science, or related field
• 5-8 years of experience in product or technical rolesMinimum 3–5 years as a Product Owner or Product Manager for SaaS/Cloud products
• Certification (preferred but not mandatory):
  • CSPO / PSPO
  • Azure Fundamentals (AZ-900)
  • Azure Solutions/Architect (nice to have)
  • SAFe PO/PM
• Preferred experience in pharma supply‑chain solutions, Pharma regulations, and compliance