Product Analyst- Payments

Pine Labs; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Pine Labs in Bengaluru is seeking a Product Analyst/Data Analyst to transform data into strategic insights for product teams. You will analyze user behavior, build dashboards, and support experiments from planning to post-launch analysis.

The role emphasizes fintech/payments familiarity, strong SQL, and independent work on large datasets. Collaboration with product and engineering will drive data-informed decisions across the roadmap.

Qualifications

• Strong SQL skills and ability to work with large datasets independently.
• Analytical thinker with attention to detail and problem-solving.
• Experience with Excel/Google Sheets; BI tools beneficial.

Responsibilities

• Analyze large datasets to uncover trends and actionable insights for product teams.
• Define metrics, build dashboards, and provide real-time visibility to stakeholders.
• Collaborate with PMs and data engineers on experiments and data availability.
• Design and analyze A/B tests and experiments to inform product decisions.
• Translate data into clear, actionable recommendations for roadmaps.
• Monitor KPIs and flag anomalies and trends.

Skills

SQL skills

Analytical thinking

Excel/Sheets

BI tools

Tools

Tableau

Power BI

Job description

What You’ll Do

1. Product Analytics & Insights

• Analyze large datasets to uncover trends, patterns, and actionable insights for product teams
• Translate business questions into analytical frameworks and measurable metrics
• Identify opportunities to improve conversion, success rates, and user experience

2. Metrics Ownership & Monitoring

• Define, track, and monitor key product KPIs (e.g., payment success rates, drop-offs, latency, adoption)
• Build dashboards and automated reports to provide real-time visibility to stakeholders
• Proactively flag anomalies, performance drops, and emerging trends

3. Partner with Product & Engineering

• Work closely with Product Managers to evaluate new features, experiments, and product changes
• Support planning, testing, and post-launch analysis of product initiatives
• Collaborate with data engineering teams to ensure data availability and accuracy
• Design and analyze A/B tests and experiments
• Provide data-backed recommendations for product strategy and prioritization
• Evaluate impact of product changes and suggest next steps

5. Data Modeling & Deep Dives

• Perform deep-dive analyses on funnels, cohorts, and user behavior
• Build scalable SQL queries and data models for repeatable insights
• Identify root causes of issues and recommend solutions

What We’re Looking For

Experience

• 1–2 years of experience as a Business Analyst / Product Analyst / Data Analyst
• Experience in fintech/payments is a plus, not mandatory

Core Skills

• Strong SQL skills (must-have), ability to work with large datasets independently
• Strong analytical and problem-solving skills with attention to detail
• Experience with Excel / Google Sheets; familiarity with BI tools (Tableau, Power BI, etc.) is a plus
• Ability to convert data into clear, actionable insights

Mindset

• Proactive: doesn’t wait for asks, identifies problems/opportunities independently
• Curious: digs deep into “why” behind the numbers
• Structured thinker: can break down ambiguous problems into measurable components

Good to Have

• Experience working with payment systems (cards, UPI, etc.)
• Exposure to experimentation frameworks (A/B testing)
• Basic knowledge of Python/R for data analysis

Why This Role Matters

This role sits at the intersection of product, data, and business impact. You will directly influence product decisions by:

• Improving conversion and success rates
• Identifying growth opportunities

Success in This Role Looks Like

• You proactively surface insights before PMs ask
• You become the go-to person for product metrics
• Your analysis directly influences roadmap and prioritization
• You help teams move from “data reporting” → “decision making”