Procurement Operations Associate

Accenture in India; Dadri; On-site; INR 420,000 - 640,000; Full time

Job summary

Accenture in India is seeking a Procurement Operations Associate with 1 to 3 years of experience. The role involves voice and non-voice support via emails, chats, and phone calls, and may require night shifts from 2100 to 0630.

You will perform procurement processes, identify supplier needs, and use MS Office, Service Now, Ariba, and SAP. Strong English communication is essential.

Candidates should have graduation, good communication, and be ready to work in rotational shifts.

Qualifications

• Good communication skills (written + speaking).
• MS Office proficiency.
• Basic knowledge/certification of ServiceNow, Ariba and SAP.
• Strong English communication (written + speaking).
• Willingness to work night shifts (2100-0630).
• Voice and non-voice support experience or skills.

Responsibilities

• Handle routine customer inquiries via voice and non-voice channels (emails, chats, phone).
• Follow guidelines and precedents to solve routine problems.
• Collaborate with team and supervisor for daily tasks and new assignments.
• Work in rotational shifts as required.
• Maintain accurate records and data in procurement systems.
• Ensure timely and compliant procurement processes.

Skills

English proficiency

Education

Any Graduation

Tools

MS Office

ServiceNow

Ariba

SAP

Job description

Skill required:

Procurement Operations - Procurement Support

Designation:

Procurement Operations Associate

Qualifications:

Any Graduation

Years of Experience:

1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Voice + Non-Voice support (Emails, chats, phone calls)
• Night Shift - 2100 - 0630
• Good communication skills (written + speaking)

Procurement Operations involve the process of acquiring goods and services that a business needs to operate. This includes identifying needs, selecting suppliers, negotiating contracts, and managing purchase orders. The goal is to obtain quality products at the best possible prices while ensuring timely delivery. Effective procurement operations help control costs, maintain supply chain efficiency, and support overall business objectives. They are essential for the smooth functioning of any organization. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance.

What are we looking for?

• Voice + Non-Voice support (Emails, chats, phone calls)
• Night Shift - 2100 - 0630
• Good communication skills (written + speaking)
• MS Office
• Basic knowledge/Certification of Service Now, Ariba + SAP
• Good English communication skills (written + speaking)

Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
• Your expected interactions are within your own team and direct supervisor
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
• The decisions that you make would impact your own work
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
• Please note that this role may require you to work in rotational shifts