Processor Account Servicing and Maintenance

HSBC; Hyderabad; On-site; INR 420,000 - 640,000; Full time

Job summary

HSBC is seeking a Processor Account Servicing and Maintenance professional in Hyderabad to review daily process updates and implement changes with defect-free quality. You will uphold internal and external controls, address audit points, and ensure compliance amid ongoing system improvements.

The role requires a graduate in any discipline with strong communication, organizational skills, and a customer-centric mindset. Flexibility for shifts and extended hours is necessary to meet business needs.

Qualifications

• Graduate in any discipline.
• Banking industry experience is a plus.
• Strong communication and organizational skills.
• Customer-centric with business acumen.

Responsibilities

• Demonstrate knowledge of features, benefits and procedures and review daily process updates for defect free implementation.
• Maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Consistently maintain high quality standards in a dynamic environment marked by ongoing procedural updates/changes.
• Adapt to change owing to system enhancements & technological up-gradations.
• Flexibility to work in an environment with changing shift timings and work extended hours as per the Business Requirements (Owing to change in scanning pattern and increase in volumes).
• Ability to quickly grasp varying business requirements and shift processes at short notice as per the requirement.
• All operational loss situations are analysed/reviewed and are addressed through appropriate channels ensuring non-recurrence.
• Ensure that due diligence, audit & compliance requirements are strictly adhered.

Skills

Prioritization

Planning

Organizing

Customer centric

Communication

Business acumen

Problem solving

Education

Graduate in any discipline

Job description

Some Careers Shine Brighter Than Others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Processor Account Servicing and Maintenance

In This Role, You Will

• Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.
• Maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Consistently maintain high quality standards in a dynamic environment marked by ongoing procedural updates/changes.
• Adapt to change owing to system enhancements & technological up-gradations.
• Flexibility to work in an environment with changing shift timings and work extended hours as per the Business Requirements (Owing to change in scanning pattern and increase in volumes).
• Ability to quickly grasp varying business requirements and shift processes at short notice as per the requirement.
• All operational loss situations are analysed/reviewed and are addressed through appropriate channels ensuring non-recurrence.
• Ensure that due diligence, audit & compliance requirements are strictly adhered.

To be successful, you will

• Graduate in any discipline
• Prior experience of working in Banking Industry will be an added advantage.
• Excellent prioritizing, planning, and organizing skills along with the ability to build and maintain Management Information.
• Highly demonstrate customer centric approach and strong business acumen.
• High energy, be pro-active, positive, a problem solver, and an owner of issues.
• Excellent communication skills, both written and verbal.
• Must have a clear understanding of HSBC Values.
• Ability to be flexible (in terms of schedule / shifts) and willing to change along with changes in corporate and department objectives in addition to recommending changes to assist in meeting these objectives.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

• Issued By HSBC Electronic Data Processing (India) Private LTD***