Process Manager

eClerx LLC; India; On-site; INR 800,000 - 1,300,000; Full time

Job summary

eClerx LLC in Chandigarh recruits an ASP.NET Core MVC developer to design, develop, and maintain web applications following coding standards. You will build RESTful APIs, work with EF/LINQ for data access, and collaborate with front-end teams to integrate UI components with backend logic.

Responsibilities include writing scalable C# code, optimizing SQL Server queries, implementing authentication/authorization, and participating in CI/CD pipelines.

Qualifications

• Strong proficiency in ASP.NET Core MVC, C#, EF/LINQ and SQL Server.
• Experience designing RESTful APIs and integrating with JSON-based services.
• Frontend collaboration using HTML5, CSS3, JavaScript, jQuery and Bootstrap.

Responsibilities

• Design, develop, and maintain web applications using ASP.NET Core MVC following eClerx coding standards and best practices.
• Build and integrate RESTful APIs with internal systems and third-party services.
• Write clean, modular, and scalable C# code with testability and maintainability.
• Collaborate with front-end developers to integrate UI components with backend logic.
• Write and optimize SQL Server queries, stored procedures, and indexing strategies.
• Implement authentication and authorization (JWT, Identity, OAuth).
• Configure DI and Middleware in .NET Core apps.
• Manage code with Git and Azure DevOps; participate in code reviews and PRs.
• Deploy and maintain apps on IIS/Azure; support CI/CD pipelines.
• Participate in Agile/Scrum ceremonies and cross-functional collaboration.
• Troubleshoot issues, monitor health, and resolve deployment problems.
• Coordinate with infrastructure and QA for incident resolution.

Skills

ASP.NET Core MVC

C#

Entity Framework / LINQ

SQL Server

REST APIs

HTML5/CSS3/JS

jQuery/Bootstrap

Dependency Injection

Middleware/.NET Core

JWT/OAuth/Identity

Git

Azure DevOps

CI/CD

Azure / Cloud

Education

B.E./B.Tech./B.Sc. (CS/IT)

Tools

Git

Azure DevOps

Job description

Job Description:

Key Responsibilities

A. Application Development

Design, develop, and maintain web applications using ASP.NET Core MVC following eClerx coding standards and best practices.

• Build and integrate RESTful APIs with internal systems and third-party services.
• Write clean, modular, and scalable C# code with a strong focus on testability and maintainability.
• Work with Entity Framework / LINQ for data access layer design and optimization.
• Collaborate with front-end developers to integrate UI components with backend business logic using HTML5, CSS3, JavaScript, jQuery, and Bootstrap.
• Write and optimize SQL Server queries, stored procedures, and indexing strategies for high-performance data operations.
• Implement authentication and authorization mechanisms including JWT, ASP.NET Identity, and OAuth.
• Configure Dependency Injection and Middleware within .NET Core applications.
• Manage code using Git and Azure DevOps; actively participate in code reviews and pull request processes.
• Deploy and maintain applications on IIS, Azure, or other applicable hosting environments.
• Support CI/CD pipeline setup and maintenance for automated build and deployment workflows.
• Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, retrospectives, and backlog grooming.
• Collaborate with business analysts and QA teams to ensure requirements are accurately translated into software deliverables.
• Diagnose and resolve application errors, configuration issues, API failures, and integration breakdowns in deployed environments.
• Monitor application health, investigate performance degradation, and implement fixes or coordinate escalations as required.
• Assist with database-level diagnostics including identifying long-running queries, connection timeout issues, and data access anomalies.
• Maintain and update SOPs, troubleshooting runbooks, and incident logs for supported applications.
• Coordinate with infrastructure, QA, and vendor teams for issues that require cross-functional resolution.
• Escalate unresolved issues with clear incident summaries, root cause hypotheses, and diagnostic data to senior engineers or L3 owners.
• Support user access management, role assignments, and agent/user onboarding within deployed application systems.
• ASP.NET Core MVC and C# – advanced proficiency required.
• Entity Framework Core / LINQ – data access patterns, migrations, and performance optimization.
• SQL Server – complex query writing, stored procedures, indexing, and performance tuning.
• REST APIs and JSON-based web services – design, documentation, and third-party integration.
• HTML5, CSS3, JavaScript, jQuery, Bootstrap – front-end integration competency.
• Dependency Injection, Middleware, and .NET Core pipeline configuration.
• Authentication & Authorization – JWT, ASP.NET Identity, OAuth 2.0.
• Git and Azure DevOps – branching strategies, pull requests, code reviews.
• CI/CD pipelines – build automation, deployment configuration (Azure, IIS, or Docker).
• Basic knowledge of Azure services, containers, or microservices architecture (added advantage).
• Familiarity with application monitoring concepts and log analysis.
• Basic understanding of API gateway behaviour, timeout patterns, and connection diagnostics.
• Comfort working alongside DBA and infrastructure teams during incident resolution.
• Experience with ITSM / ticketing tools (ServiceNow, JIRA, or equivalent).

B. Application Support

Serve as the first technical escalation point for deployed .NET Core MVC applications, handling L1 and L2 support incidents raised by operations or business teams.

Technical Skills Required

Core Development Stack

DevOps & Version Control

Support & Operations Tools

Required Qualifications & Experience

Education B.E. / B.Tech / B.Sc. (Computer Science, IT, or related field)

Experience .NET Core MVC development with at least 1 year in a technical support or troubleshooting capacity

Core Development Strong proficiency in ASP.NET Core MVC, C#, Entity Framework / LINQ, and SQL Server

APIs & Integration Hands-on experience with RESTful API design, JSON-based web services, and third-party integrations

Frontend Skills HTML5, CSS3, JavaScript, jQuery, Bootstrap; ability to collaborate on UI-backend integration

Database SQL Server query writing, stored procedures, performance tuning; basic understanding of DB health monitoring

Support Fundamentals Basic understanding of L1/L2 support concepts, incident triage, and SLA-driven resolution

Version Control Git, Azure DevOps; familiarity with CI/CD pipelines

Working Conditions

Condition Details

Work Location Chandigarh – On-site presence required; hybrid flexibility subject to project phase and manager approval.

Work Hours Standard business hours with flexibility during sprint delivery cycles, go-live events, and critical production incidents.

Availability On-call availability may be required during major releases or high-priority support incidents.

Travel Occasional travel to other eClerx sites for cross-location knowledge transfer or project delivery (infrequent).

Requirements: