Process Management and Improvement Advisor

ExxonMobil; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Medical plans

Retirement benefits

Training and development program

Relocation program

Global networking & cross-functionalop

Job summary

ExxonMobil is seeking an Organizational Design & Effectiveness Advisor to partner with process owners and senior leaders in building the Process Management & Enablement capability. This role translates PM&E strategy into practical standards, evidence, designs and measurable change, drafting, testing and applying standards under the PM&E Capability Manager.

The ideal candidate has deep BPM experience, strong facilitation, and the ability to coordinate across global teams, IT and change functions

Qualifications

• 5-10 years in BPM, process analysis, improvement, operational excellence or transformation.
• 3+ years in BPM/modeling and participation in 2-4 completed engagements; at least one led or co-led.
• Experience supporting global stakeholders and facilitating virtual cross-functional work.
• Experience producing standards, playbooks, training or reusable process assets.
• BPM lifecycle, BPMN 2.0, process hierarchy, ownership, E2E analysis, KPI design, variants and controls.
• Practical knowledge of Lean/Six Sigma plus mining, Agile, VSM, journey or digital enablement.
• Signavio, ARIS, Bizagi or similar; Celonis or other mining exposure preferred.
• Strong facilitation, technical writing, analytical structure, global communication and project coordination.

Responsibilities

• Draft, test and maintain BPM hierarchy, taxonomy, modeling, documentation, metadata, repository, quality and lifecycle standards.
• Create playbooks, templates, examples, training materials and methodology-selection guidance across BPM, Lean, Six Sigma, modeling, mining, Agile, value-stream and journey methods.
• Support demand assessment, baseline gathering, stakeholder mapping, engagement charters and recommendations on scope and methods.
• Lead analysis workstreams and selected engagements from discovery and current-state modeling through future-state design, implementation planning, adoption and sustainment.
• Use mining, operational data, interviews and workshops to analyze handoffs, queues, rework, variants, controls, data, systems and experience.
• Translate global stakeholder and SME input into practical process models, requirements, measures, decisions and improvement roadmaps.
• Coordinate virtually across U.S. and global time zones with business, process owners, IT, Digital, controls, and change teams; elevate enterprise decisions to the manager.
• Maintain reusable knowledge, support repository quality, deliver training/coaching, and ensure external specialists transfer methods and assets internally.

Skills

BPM

Process analysis

Transformation

Global stakeholders

Facilitation

Education

Bachelor's degree or equivalent

CBPA/CBPP credentials

APQC training

Lean Six Sigma

BPMN

Process mining

PMP/Agile SAFe

Prosci

Tools

Signavio

ARIS

Bizagi

Celonis

Job description

Organizational Design & Effectiveness Advisor

About us For well over a century, ExxonMobil has been at the heart of creating and growing a modern world. We embrace the power and promise of technology, pushing the boundaries of what's possible. For billions around the world, lives are better and last longer because of the innovative problem solving and reliable energy we provide. And when it comes to developing industrial solutions to reduce carbon emissions, ExxonMobil is truly the leader. We don't stop at "good enough." We are committed to doing what's right, even if it's difficult or unpopular. We hold ourselves to high standards, challenge what's possible and invest in innovation to meet society's critical needs. Real change begins with bold questions, drive, and ambition. Here, your talent, determination and contributions shape how far you'll go and the impact you'll make along the way. Our future success depends on exceptional people. We invest in developing talent through meaningful work, challenging assignments, mentorship, and experiences that help build the next generation of leaders.

Culture

We are uniquely ExxonMobil. Integrity, care, excellence, resilience and courage, these core values determine how we work every day. At ExxonMobil, our values aren't just words— they're how we show up, focused on delivering the right answer, the right way, every day.

ExxonMobil's affiliates in India

ExxonMobil's affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil's affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India.

Read more about our Corporate Responsibility Framework . To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India.

What role you will play in our team

The Process Management and Improvement Advisor is a strategic partner responsible for supporting the buildout of the Process Management & Enablement capability and applying its standards to functional and cross-functional improvement engagements. Partner with Process Owners and senior leaders, translating PM&E strategy into practical standards, evidence, designs and measurable change. The role drafts, tests and applies standards under the direction of the PM&E Capability Manager.

What you will do

• Draft, test and maintain BPM hierarchy, taxonomy, modeling, documentation, metadata, repository, quality and lifecycle standards.


• Create playbooks, templates, examples, training materials and methodology-selection guidance across BPM, Lean, Six Sigma, modeling, mining, Agile, value-stream and journey methods.


• Support demand assessment, baseline gathering, stakeholder mapping, engagement charters and recommendations on scope and methods.


• Lead analysis workstreams and selected engagements from discovery and current-state modeling through future-state design, implementation planning, adoption and sustainment.


• Use mining, operational data, interviews and workshops to analyze handoffs, queues, rework, variants, controls, data, systems and experience.


• Translate global stakeholder and SME input into practical process models, requirements, measures, decisions and improvement roadmaps.


• Coordinate virtually across U.S. and global time zones with business, process owners, IT, Digital, controls, and change teams; elevate enterprise decisions to the manager.


• Maintain reusable knowledge, support repository quality, deliver training/coaching, and ensure external specialists transfer methods and assets internally.

About You

Skills & Qualifications:

• 5-10 years in BPM, process analysis, improvement, operational excellence or transformation.


• 3+ years in BPM/modeling and participation in 2-4 completed engagements; at least one led or co-led.


• Experience supporting global stakeholders and facilitating virtual cross-functional work.


• Experience producing standards, playbooks, training or reusable process assets.


• BPM lifecycle, BPMN 2.0, process hierarchy, ownership, E2E analysis, KPI design, variants and controls.


• Practical knowledge of Lean/Six Sigma plus mining, Agile, VSM, journey or digital enablement.


• Signavio, ARIS, Bizagi or similar; Celonis or other mining exposure preferred.


• Strong facilitation, technical writing, analytical structure, global communication and project coordination.

Preferred Skills Oil and gas, energy or petrochemicals experience is preferred but not mandatory. Strong candidates may come from chemicals, mining, utilities, industrial manufacturing, pharmaceuticals, aerospace, supply chain, engineering, projects, finance or shared services if they can learn domains quickly.

Bachelor's degree or equivalent experience required. Preferred credentials include ABPMP CBPA/CBPP, APQC process/framework training, Lean Six Sigma, BPMN, process mining, Prosci, Agile/SAFe or PMP. Technical operating decisions remain with business SMEs.

Your Benefits

We offer you:

• Competitive compensation


• Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits


• Retirement benefits


• Global networking & cross-functional opportunities


• Annual vacations & holidays


• Day care assistance program


• Training and development program


• Tuition assistance program


• Workplace flexibility policy


• Relocation program


• Transportation facility


• Please note benefits may change from time to time without notice, subject to applicable laws.


• The benefits programs are based on the Company's eligibility guidelines.

Stay connected with us

Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India.

Follow us

• Follow us on LinkedIn and ExxonMobil (@exxonmobil)


• Instagram photos and videos


• Like us on Facebook


• Subscribe our channel at YouTube

EEO Statement

ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status.