Process Improvement Expert - Evaluator

Mercor; Mumbai; Remote; INR 10,516,000 - 15,774,000; Part time

Job summary

Mercor is hiring a Contract Process Improvement / SOPs Evaluator to assess AI-generated artifacts against quality rubrics and provide structured feedback. The role is remote and paid at $80–$120 per hour.

Candidates should have 5+ years in process improvement or SOPs and be fluent in English, with strong MS Office and Google Workspace skills. Applicants will undergo an AI interview based on their resume and complete the application steps.

Qualifications

• 5+ years of relevant professional experience in Process improvement / SOPs.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Collaborate asynchronously with teams to ensure high-quality deliverables.

Skills

Process improvement

SOPs

English fluency

MS Office

Google Workspace

Slides

Education

Advanced degree (Master's or higher)

Tools

Microsoft Office

Google Workspace

Slides

Job description

About The Job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position:

Process improvement / SOPs Evaluator

Type:

Contract

Compensation:

$80–$120/hour

Location:

Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
• Provide clear, structured written feedback to improve AI model outputs.
• Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
• Collaborate asynchronously with teams to ensure high-quality deliverables.

Qualifications

Must-Have

• 5+ years of relevant professional experience in Process improvement / SOPs.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

• Advanced degree (Master's or higher) from a reputable institution.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [e-mail]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.