PROCESS DELIVERY SPECIALIST-RISK & COMPLIANCE

IBM; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

IBM Consulting is seeking an analyst to support Promontory client engagements in the banking and finance sector. You will review sanctions screening, perform KYC remediation, and analyze CTRs while ensuring regulatory compliance and high data quality.

The role emphasizes analytical rigor, discretion, and timely delivery. You will collaborate with cross‑functional teams, apply policy guidance, and develop narratives supporting case analysis.

Qualifications

• Demonstrates ability to work independently and take initiative.
• Maintains current knowledge of banking regulations and issues.
• Learns client systems quickly to conduct research.

Responsibilities

• Review OFAC sanctions screening alerts and assess matches.
• Perform KYC remediation and evaluate customer data for gaps.
• Analyze CTRs, ensure accurate filing and aggregation of reports.
• Conduct risk assessments and determine Source of Wealth/Source of Funds.

Skills

Independent work

Adapt to change

Regulatory knowledge

Research skills

Analytical thinking

Microsoft Office

Data analysis

Education

Master's Degree

Tools

Microsoft Office Suite

Database systems

Testing systems

Job description

Introduction

A career in IBM Consulting embraces long‑term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

Introduction

A career in IBM Consulting embraces long‑term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long‑term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your Role And Responsibilities

• Analysts engage in risk, compliance, and financial crimes projects to serve Promontory clients within the banking and finance industry – helping them meet and exceed regulatory expectations.
• Analysts are expected to positively contribute to Promontory’s success in a variety of areas, including BSA, anti-money laundering surveillance and reporting assistance, OFAC sanctions compliance, and other areas relevant to today’s heightened regulatory climate.
• Analysts must possess excellent writing, research, analytical, and critical thinking skills, and other applicable experience that leads to success in the role, such as strong work ethic and natural curiosity.
• Analysts must be able to judiciously analyze, assess, and write clearly and concisely.
• The nature of this work requires individuals to be flexible, learn new skills, work within time constraints, and meet uncompromising quality requirements and production expectations while working closely with others in a dynamic team environment.
• Apply logic and strong reasoning skills to conduct research for case analysis.
• Use sound decision‑making skills to make recommendations based on research results.
• Compose comprehensive supporting narratives
• Interpret and apply project policies and procedures to direct work.
• Maintain high work product quality as outlined by each project specifications.
• Ensure work adheres to defined engagement policies and procedures
• Manage work efficiently to meet production goals and project deliverables.
• Contribute to developing individual and project goals and execute on tactical strategies for goal attainment.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• The ability to work independently, take initiative, and able to adapt to change.
• Ability to quickly understand and maintain current know3ledge of banking regulations, concepts, and issues.
• Quickly learn new applications and client systems to conduct research.
• Exercise sound judgment and observe the highest degree of confidentiality.
• Adept at multi‑tasking and meeting deadlines in high‑pressure environment.
• Results oriented team player with strong initiative and flexibility.
• Strong analytical and problem‑solving abilities.
• Superior writing skills with the ability to convey ideas clearly and succinctly.
• Exemplary customer service towards both internal and external parties.
• Exceptional research and processing skills with the ability to analyze large data sets, decipher higher risk attributes (transactional, geographical, product, customer type, etc.), and disposition appropriately.
• Demonstrate competency with computers, including proficiency with all Microsoft Office products, and should have prior experience with a variety of computer database and testing systems.

Office of Foreign Asset Controls (OFAC) Sanctions Screening

• Review sanctions screening alerts generated by client systems as possible OFAC matches
• Compare customer profile and OFAC match profile details to identify mismatches
• Utilize phonetics, spelling, and knowledge of short names nicknames to support name mismatches
• Utilize client provided Politically Exposed Person (PEP) guidance for close family members to ensure alignment to client policy
• Conduct online research to confirm or clarify mismatch or match data
• Close mismatches or elevate possible true matches with notations on mismatches or matching data

Know Your Customer (KYC) Remediation – Consumer/Personal

• Review KYC alerts generated by client systems for new customer or ongoing KYC review/remediation
• Review customer profile details and any KYC gaps
• Review customer documentation for validity, completeness, and any required notary services
• Update customer profile details with incoming data from documentation and KYC questionnaires

Currency Transaction Report (CTR) Review

• Pull, aggregate, and reconcile multiple transaction reports
• Validate transactions are truly cash and not processed as cash by bank personnel
• Determine daily cash aggregates per customer exceeding $10,000
• Determine if CTRs were filed by bank personnel and file missing CTRs

Customer Due Diligence (CDD)

• Review Customer KYC Data, Customer Profile, Account Types, Purpose of Accounts, and Expected Use
• Verify Customer details such as address, SSN, DOB, and other relevant information
• Verify supporting documentation for all profile information
• Determine Source of Wealth and Source of Funds
• Conduct risk assessment and risk rating based on the bank risk methodology