Process Associate- P&C Insurance/ Underwriting

Genpact; Gurugram District; On-site; INR 3,00,000 - 6,00,000; Full time

Job summary

A leading technology services firm in Gurugram is seeking a Process Associate for Property and Casualty Insurance. The role emphasizes problem-solving, customer service, and effective teamwork in a dynamic environment. Candidates must have a graduate or postgraduate degree and strong English communication skills. Preferences include experience in P&C insurance and proficiency in MS Excel and Word. Join a culture of innovation aimed at driving meaningful change globally.

Benefits

Hands-on experience

Mentorship opportunities

Continuous learning opportunities

Qualifications

• Strong processing skills required.
• Preferred experience in property and casualty (P&C) insurance.
• Ability to interpret and compile information accurately.

Responsibilities

• Review submission requests for validation.
• Update data in client systems based on SOPs.
• Ensure turnaround time and document quality meet standards.
• Provide customer service to various stakeholders.

Skills

Problem-solving skills

Customer centric approach

Strong judgment

Written and verbal English communication skills

Education

Graduate or postgraduate degree

Tools

MS Excel

MS Word

Job description

With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters.

Job Description - Process Associate- P&C Insurance/ Underwriting (INS030599)

Process Associate- P&C Insurance/ Underwriting - INS030599

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Process Associate/ Senior Process Associate/ Process Developer, Underwriting

We are inviting applications for the role of Process Associate, Underwriting. The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do” attitude.

You must also be willing to work in flexible and varying shifts throughout the year. As a part of the team you must react proactively, positively, patiently and effectively to seek clarifications, have a customer centric approach in problem solving.

Responsibilities

Review submission requests thoroughly to validate submissions versus referrals, escalating those outside guidelines to the underwriting department for approval.

Update data in the client system based on standard operating procedures (SOPs) and provided guidelines.

Ensure turnaround time and document quality meet agreed service level standards.

Complete registration tasks, update workflow systems, and send confirmation to designated stakeholders.

Provide customer service to underwriters, operations staff across countries, and other functions by researching and resolving issues through internal resources.

Qualifications we seek in you!

Minimum Qualifications / Skills

Graduate or postgraduate with strong problem-solving skills.

Preferred experience in property and casualty (P&C) insurance.

Ability to accurately interpret and compile information from various sources and systems.

Strong judgment and ability to work effectively in a team environment.

Proven ability to meet timeliness and accuracy standards in work completion.

Proficient written and verbal English communication skills .

Preferred Qualifications/ Skills

Intermediate proficiency in MS Excel and MS Word.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.