Process associate - Chat process

Sutherland; Chennai District; On-site; INR 201,000 - 312,000; Full time

Job summary

Sutherland in Chennai is hiring for Process Associate Chat Support - Customer Support. The role focuses on assisting customers via chat with strong communication skills. Open to freshers or candidates with up to 6 months of experience.

Immediate joiners encouraged. The walk-in interview details include HR and panel rounds, with non-voice assessments, and transport support provided under conditions. Position is based at Gateway Office Parks, Perungalathur, Chennai, with night shifts and cab

Qualifications

• Immediate joiners are required.
• Freshers or candidates with up to 6 months of work experience may apply.
• Willingness to work night/rotational shifts with weekly offs.

Responsibilities

• Walk-in interview process with HR Interview, SD Panel Interview, and Non-Voice Assessment.

Skills

Verbal communication

English proficiency

Job description

Greetings from Sutherland!!!

We are hiring candidates for Process Associate Chat Support - Customer Support.

Interview Details:

Date: 07-Sep-26 to 11-Sep-26

Time: 11:00 AM IST

Venue: Sutherland 'A1', Ground Floor, Gateway Office Parks, Perungalathur,chennai.

Job Criteria:

1. Immediate joiners required.
2. Excellent verbal communication skills in English.
3. Freshers and tenured candidates with 6 months of work experience can apply.
4. Willingness to work night/rotational shifts with rotational weekly offs

Additional Information:

• Work from office
• One-way cab service with transport allowance provided
• Mention "Shakeer Campus" on top of your resume for reference.

Please don't bring your laptop

Candidates who have attended a Sutherland interview on or after 1st July are not eligible to attend this walk-in.

Documents Required:

2 copies of your resume, and a government-issued ID (Aadhar/Driving License/etc.)

Selection Process:

1. HR Interview
2. SD Panel Interview
3. Non-Voice Assessment