Process Analyst Risk and Compliance

International Business Machines Corporation; Chennai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

IBM Consulting's BPO unit is hiring for a fraud/AML specialist to help detect, investigate, and report on financial crime across NA-focused banking operations. The role emphasizes device anomaly detection, signature analysis, and collaboration with investigators to minimize risk.

The candidate will review accounts for misrepresentation, monitor alerts for suspicious activity, and document findings in SARs and client reports, ensuring compliance with BSA/AML standards.

Qualifications

• 3–6 years in fraud/AML/Fin Crime operations, ideally in Banking supporting NA geography.
• Experience identifying online Account Take Over (ATO) fraud and first-party fraud.
• Strong knowledge of Fin Crime typologies and regulatory awareness.
• Proficient in Excel and fraud-detection tools.

Responsibilities

• Review accounts for potential misrepresentation and fraud.
• Identify ATO fraud via device anomaly detection and monitoring.
• Review check items for fraud via signature analysis and pattern recognition.
• Coordinate proposed decisions and actions from fraud investigations.
• Monitor high-volume transaction alerts for suspicious patterns.
• Document findings in SARs or client reports; elevate high-risk cases; optimize detection rules.

Skills

Attention to detail

Multitasking

Investigation coordination

Education

Bachelor's degree

Tools

Excel

Actimise/NICE

FCRM

Verafin

Job description

Introduction

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.

You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful changes for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you’ll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience.

Your role and responsibilities

• Review accounts for potential misrepresentation, recognizing occurrences of 1st party fraud, kiting fraud, and/or money mule scenarios.

• Identify instances of online Account Take Over (ATO) fraud attempts through device anomaly detection and online monitoring.

• Review check items for potential fraud through signature analysis and identify out of pattern behavior.

• Coordinate and assist on proposed decisions and action to be taken as a result of any fraud investigation.

• Monitor high-volume transaction alerts for suspicious patterns like unusual velocities or geographic anomalies

• Document findings in SARs or client reports, elevate high-risk cases, and optimize detection rules to minimize false positives while adhering to BSA/AML and OFAC regulations.

Required technical and professional expertise

Bachelor's degree in finance, criminal justice, IT, or related field; 3-6 years in fraud/AML/Fin Crime operations, ideally in Banking supporting NA geography

Skill Category | Core Competencies

Technical - Excel, Actimise/NICE, FCRM, Verafin; device anomaly detection, signature analysis, pattern recognition

Soft Skills - Multitasking, attention to detail, coordination for investigations and handoffs

Domain Knowledge - Fin Crime typologies (1st party fraud, kiting, money mules, ATO, check fraud), NA regulations)

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.