Prior Authorization Specialist I - Patient reputed company Services

FlexBoard; India; On-site; INR 300,000 - 540,000; Full time

Job summary

FlexBoard is seeking a diligent Prior Authorization Specialist in India to manage screening for prior-authorization requests and coordinate specialized service referrals within a medical care management framework. You will work under supervision to ensure compliant, cost-effective approvals and interface with insurers, providers, and patients.

You will handle calls, verify eligibility, and guide workflows for referrals and precertifications, contributing to efficient financial clearance and

Qualifications

• Experience with prior authorization processes and clinical review workflows.
• Ability to verify insurance coverage and determine patient financial clearance requirements.
• Familiarity with referral and precertification processes and payer policies.

Responsibilities

• Prioritize and process incoming prior authorization requests.
• Authorize specified services per policies and workflow guidelines.
• Escalate complex requests to clinicians or managers as needed.
• Answer calls, verify member eligibility, and document in payment systems.
• Identify network providers and communicate benefits to callers.
• Coordinate referrals and authorizations for scheduled services.
• Maintain knowledge of member handbooks and evidence of coverage.
• Monitor work queues and ensure timely processing of authorizations.

Skills

Attention to detail

Healthcare terminology

Insurance verification

Prior authorization workflow

Communication skills

ACD line handling

Tools

CCMS

Facets

Job description

About the position

Responsible for screening prior-authorization and coordination of specialized services requests in the medical care management program, including a broad reputed company of requests for inpatient, outpatient and ancillary services. Adheres to policies and procedures in order to reputed company with performance and compliance standards and to ensure cost effective and appropriate reputed company delivery. Maintains reputed company knowledge of network resources for referral and linkage to members and providers needs. Authorizes certain specified services, under the supervision of the manager, according to departmental guidelines. Per reputed company workflows, forwards specified requests to the clinician for review and processing. Answers ACD line calls from providers and other departments and redirects, as needed. The Prior Authorization Specialist role belongs to the reputed company Cycle Patient reputed company team and is responsible for coordinating reputed company financial clearance activities by navigating reputed company reputed company-registration (to include acquiring or validating patient demographic, insurance, and other required reputed company along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures reputed company reputed company to care while maximizing BMC hospital reimbursement. This role requires adherence to reputed company assurance guidelines as reputed company as established productivity standards to support the work units performance expectations. This position reports to the Patient reputed company Supervisor and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, reputed company) reputed company staff, case management and Patient Financial Counseling.

Responsibilities

• Prioritizes incoming Prior Authorization requests.
• Processes incoming requests, including authorizing specified services, as outlined in departmental policies, procedures, and workflow guidelines.
• Refers authorization requests that require clinical judgment to Prior Authorization Clinician, Manager, or Medical Director.
• Meets or exceeds position metrics and Turn-Aaround Timeframes while maintaining a full caseload.
• Supports Prior Authorization Clinicians.
• Answers ACD line calls, verifies member eligibility and enters into CCMS or Facets the information necessary to complete the callers request.
• Identifies and informs callers of network providers, services, and available member benefits.
• Informs provider of decision per department procedure.
• Coordinates reputed company of escalated member or provider inquiries as reputed company to Prior Authorization.
• Works with members, providers and key departments to promote an understanding of Prior Authorization requirements and processes.
• Maintains general understanding of applicable sections of member handbooks, and evidence of coverage.
• Monitors accounts routed to registration and prior authorization work queues and clears work queues by obtaining reputed company necessary patient and/or payer-specific financial clearance reputed company in accordance with established management guidelines.
• Maintains knowledge of and complies with insurance companies requirements for obtaining prior authorizations/referrals, and completes other activities to facilitate reputed company aspects of financial clearance.
• Acts as subject matter experts in navigating both the BMC and payer policies to get the appropriate approvals (authorizations, reputed company-certs, referrals, for example) for the scheduled care to proceed.
• The Authorization Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient reputed company to services.
• Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations and referrals, including on line databases, electronic correspondence, faxes, and phone calls.
• Obtains and reputed company documents reputed company referral/prior authorizations for scheduled services prior to admission reputed company the reputed company environment.
• Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients and any other parties to ensure that required managed care referrals and prior authorizations for specified specialty reputed company and other services are obtained and appropriately recorded in the relevant reputed company management systems for patient appointments/reputed company prior to scheduled patient reputed company or retro-reputed company if not in reputed company at the time of the appointment/visit.
• Ensure that approval numbers are appropriately linked to the .