Principal Site Reliability Engineer (Security)

Cvent; Gurugram District; On-site; INR 2,800,000 - 5,000,000; Full time

Job summary

Cvent is hiring a Principal Site Reliability Engineer to set technical direction for scaling, security, and operation of our platforms. You will mentor teams and drive DevSecOps goals with a focus on AI-driven automation in a distributed environment.

Ideal candidates bring 10–15 years in SRE/DevSecOps, strong AWS expertise, and leadership skills to coordinate across product, security, and cloud teams. Bangalore or Gurgaon location with strong collaboration expectations.

Qualifications

• Proven track record applying AI, automation and ML to improve reliability and developer productivity.
• Strong AWS expertise across multi-account, multi-region environments and IaC usage.
• Leadership in scaling SRE practices: CI/CD, observability, RCAs and blameless postmortems.
• Excellent communication and mentoring abilities; able to drive alignment.

Responsibilities

• Enlighten, enable and empower a fast-growing set of multi-disciplinary teams across multiple applications and locations.
• Tackle complex development, automation and business process problems, and champion Cvent standards and best practices.
• Ensure the scalability, performance and resilience of security-related systems and processes.
• Work with product development teams, Information Security, Cloud Automation and other SRE teams to resolve security concerns.
• Identify recurring problems and anti-patterns in development, operational and security processes.
• Develop build, test and deployment automation for multiple on-premises and AWS regions.

Skills

AI & automation

AWS multi-account

CI/CD leadership

Incident management

SRE leadership

Observability

Communication & mentoring

Tools

CloudFormation

CDK

Terraform

Job description

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000 employees and 34,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation-AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

About the role:

As a Principal SRE, you will set the technical direction for how Cvent scales, secures and operates its platforms, and you will mentor others while helping Cvent both envision and achieve its DevSecOps goals.

Strong AI and automation skills are required, and candidates with hands-on WAF and security exposure are especially valued.

This role is open in Bangalore and Gurgaon.

We are looking for someone with the drive, ownership and ability to take on challenging problems, both technical and process related, in a dynamic, collaborative and highly distributed, multi-disciplinary team. You will use your background as a generalist to work closely with product development teams, Information Security, Cloud Infrastructure and other SRE teams to keep our platforms secure, and you must be able to see the big picture and solve hard multi-disciplinary problems with others.

Technical depth in cloud operations, the software development lifecycle and security vulnerability

management will help you, but excellent mentorship, communication and the ability to drive alignment are must-haves. We use SRE principles such as blameless postmortems and a focus on automation to keep improving our knowledge and maintain a good quality of life.

In this Role, You Will:

• Enlighten, enable and empower a fast-growing set of multi-disciplinary teams across multiple applications and locations.
• Tackle complex development, automation and business process problems, and champion Cvent standards and best practices.
• Ensure the scalability, performance and resilience of security-related systems and processes.
• Work with product development teams, Information Security, Cloud Automation and other SRE teams to build a holistic understanding of security concerns and resolve them effectively and efficiently.
• Identify recurring problems and anti-patterns in development, operational and security processes.
• Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions.
• Give back by working on and contributing to open-source projects.

Preferred candidate profile

Experience: 10 to 15 years in SRE, DevSecOps or DevOps, with significant time in a lead, staff or principal role.

Core SRE skills (must have)

• AI and automation: a proven track record applying AI, automation and ML to improve reliability, operational efficiency and developer productivity, for example AI-assisted alert triage, event grouping and incident response.
• Deep fluency in AWS across multi-account, multi-region and high-traffic environments, with a strong foundation in distributed systems and Infrastructure as Code (CloudFormation, CDK or Terraform).
• Demonstrable leadership in scaling SRE practices: CI/CD, observability, incident management, RCAs and blameless postmortems.
• Incident management experience: able to act as Incident Commander, write clear incident summaries, drive RCA, and coordinate resolution across teams under pressure.
• Strong understanding of CI/CD pipelines (Jenkins or equivalent), PR-based deployment workflows, and troubleshooting pipeline failures in distributed environments.
• Change management discipline: communicating changes proactively, documenting rollout strategies, and managing phased production deployments with rollback plans.
• Experience with APM, monitoring and logging tools (Datadog, New Relic, Splunk, Prometheus, Grafana).
• Excellent communication skills and a track record of driving alignment across multi-disciplinary teams, plus a passion for mentoring and making things better for your peers.
• Experience with SDLC methodologies (preferably Agile).

WAF and security exposure (strongly preferred; candidates with hands-on experience are prioritized)

• AWS WAF: rule authoring, rate-based rules, Bot Control integration, rule group management, and multi-product WAF sharing strategies (e.g., managing rule limits across applications sharing the same WebACL).
• DDoS protection with AWS Shield Advanced, including moving endpoints from count to block mode and building observability (Lambda + CloudWatch alarms).
• CDN experience, ideally Amazon CloudFront, as part of a layered security posture with WAF and Shield.
• Bot mitigation strategies, including AWS Bot Control, token-based traffic classification, JA4+ASN fingerprinting, and evaluation of third-party vendors (e.g., Datadome).

Good to Have Skills

• Disaster recovery planning and execution: multi-region failover, DR runbooks, and RTO/RPO management.
• Experience managing API Gateways and ALBs as part of a layered security posture.
• Experience with APM, monitoring and logging tools (Datadog, New Relic, Splunk).
• Good understanding of containerization concepts: Docker, ECS, EKS, Kubernetes.
• Understanding of basic networking concepts.
• Familiarity with risk assessment and management concepts and practices.