Principal Engineer II (SaaS Control Plane) IRC304426

GlobalLogic; Bengaluru; On-site; INR 3,200,000 - 5,400,000; Full time

Benefits offered by this job

Flexible work schedules

Work from home

Paid time off

Job summary

GlobalLogic is seeking a Principal Engineer II to lead the architecture and development of a cloud-native, multi-tenant SaaS control plane for media products. You will define technical direction, mentor engineers, and ensure scalable, secure delivery across tenants and resources.

The role emphasizes strong backend skills in Python or Go, extensive AWS use, and deep experience with API gateways, Kubernetes, and AI-enabled development practices.

Qualifications

• 12+ years building backend services for cloud-based multi-tenant SaaS products.
• Python or Golang expertise (must-have).
• Solid AWS fundamentals: IAM, ECS/EKS, RDS/Aurora, SQS/SNS, Secrets Manager, CloudWatch.
• Multi-tenant systems design and isolation patterns.
• Modern authentication/authorization patterns (OAuth2, OIDC, SAML, SCIM).
• API Gateway expertise (APISIX preferred; Apigee, Kong, AWS API Gateway acceptable).
• Kubernetes/cloud-native architectures (Istio/Envoy).
• AI-driven development familiarity and contribution to AI integration.

Responsibilities

• Architect and lead control plane services for tenant provisioning and entitlement enforcement.
• Own onboarding flows end-to-end: account creation, identity setup, provisioning, readiness.
• Design APIs and async workflows with resilience and retries.
• Guide engineers in adopting AI for development efficiency and automation.
• Drive observability with logs, metrics, and tracing for on-call efficiency.
• Collaborate across auth, database, and platform teams to deliver secure features.
• Maintain operational excellence: runbooks, alerts, and toil reduction.
• Mentor engineers in cloud-native patterns and SaaS design.

Skills

Backend architecture

Leadership

Mentoring

Observability

Tools

Python

Go

AWS

APISIX

Apigee

Kubernetes

Istio

Envoy

OAuth2

SAML

IAM

Aurora

RDS

SQS/SNS

CloudWatch

Job description

Function IT, Telecom & Internet

Experience 15+ years

Location India - Bangalore, Hyderabad, Pune

Skills API Gateway & Management, APIGEE, Async, aurora, AWS, cloudwatch, Envoy, IAM, Istio, Kong, Kubernetes, Logging, oAuth2, Python, rds, SAML

Department/Project Description
GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s
largest and most
forward-thinking companies. We promise a people-first culture of caring, flexibility, and
personal and professional growth.
GlobalLogic, a Hitachi Group Company and trusted digital engineering partner, promises a
people-first culture of caring,
flexibility, and growth. GlobalLogic invites passionate problem solvers to join us in engineering
impact through intelligent
products, platforms, and services.
GlobalLogic is the digital engineering company that promises a people-first culture of
professional and personal growth. We seek
passionate problem solvers who are energized by meaningful challenges. Using the power of
design and complex software
engineering, we create a better future for people and the planet.
Our customer is a global pioneer in media technology, delivering industry-leading video and
audio editing solutions to premier entertainment brands and major hollywood studios.
Recognized with accolades ranging from Oscars and Grammys to NAB’s Product of the Year,
they continue to set the standard for digital media innovation.
For over 15 years, the strategic partnership with GlobalLogic has been instrumental for our
customer in driving product development across their core platforms in audiovideo editing and
media workflow management. Our customer is expanding its collaboration with GlobalLogic to
engineer next-generation, cloud-based, and AI-augmented media lifecycle management
solutions. This effort is supported by a growing team of specialized engineering

Requirements

Job Description
We are seeking a Principal Engineer II to lead the architecture and development of our SaaS
control plane for media products. This is a leadership role where you will set technical direction,
mentor engineers, and ensure the platform scales securely and reliably across tenants, users, and
resources.

• 12+ years building backend services for cloud-based multi-tenant SaaS products
• Python or Golang expertise (must-have)
• Solid AWS fundamentals: IAM, ECS/EKS, RDS/Aurora, SQS/SNS, Secrets Manager,
  CloudWatch
• Multi-tenant systems design and isolation patterns
• Modern authentication, authorization, and access patterns (OAuth2, OIDC, SAML,
  SCIM)
• API Gateway expertise (Apache APISIX preferred; Apigee, Kong, AWS API Gateway
  acceptable)
• Kubernetes/cloud-native architectures, like Istio/Envoy service mesh
• SaaS analytics, metering, and billing (expected significant knowledge)
• AWS Cognito for identity and access management
• Familiarity with async/event-driven architectures and distributed control planes
• Strong documentation habits: ADRs, runbooks, API contracts
• Proven ability to instrument services for observability (structured logging, metrics,
  distributed tracing)
• AI Native Development: intimate familiarity with AI-driven development practices,
  tooling, and ability to guide teams in AI integration

Job responsibilities

Job Responsibilities

• Architect and lead control plane services: tenant provisioning, principal lifecycle (users,
  service accounts, API keys), entitlement/subscription enforcement
• Own onboarding flows end-to-end: account creation, identity setup, resource
  provisioning, and readiness
• Design APIs and async workflows with resilience, failure handling, and graceful retries
• Guide engineers in adopting AI for development efficiency, code quality, and
  operational automation
• Drive observability: ensure services are instrumented for logs, metrics, and tracing to
  make on-call manageable
• Collaborate across teams (auth, database, platform) to deliver secure, consistent
  features
• Operational excellence: contribute to runbooks, alerts, and iterative improvements to
  reduce toil
• Mentor engineers in cloud-native patterns, API gateway plugin design, and SaaS

What we offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

You can find more information about how GlobalLogic processes your personal data and what your rights are in the Recruitment Privacy Notice.