Principal Client Success Consultant

Studyin; Bengaluru; On-site; INR 800,000 - 1,400,000; Full time

Job summary

StudyIn is expanding its University Ambassador Programme in Bengaluru to strengthen ties with partner universities and boost international student enrolments. The ambassador will work as an embedded extension of the universities' International Office within the StudyIn ecosystem.

You will travel, train counsellors, run recruitment campaigns, and collaborate with StudyIn offices and B2B partners to hit targets.

Qualifications

• 4–7 years in international student recruitment or agency management.
• Experience with UK/US/Canada/Australia/Ireland education clients is preferred.
• Strong funnel management and conversion skills.
• Proven ability to train counsellors and engage university stakeholders.

Responsibilities

• Represent the university and strengthen brand recall across StudyIn offices and partners.
• Drive international student applications and improve conversion to enrolment.
• Coordinate with counsellors, agents, and university teams to ensure timely processing.
• Develop network engagement plans and run recruitment campaigns and events.
• Prepare monthly/quarterly performance reports and market intelligence.

Skills

Interpersonal skills

CRM proficiency

Training delivery

Stakeholder management

Data-driven mindset

Presentation skills

Education

Bachelor’s degree

Master’s degree preferred

Tools

CRM systems

Application management platforms

Job description

At StudyIn, we believe that the right guidance has the power to changelives. As the world’s most trusted higher education specialist, we’ve helpedover 1.3 million students access study opportunities since 2006, placing themat top universities across the UK, USA, Canada, Australia, New Zealand,Ireland, and Dubai. Our global team of 500+ professionals spans 40+ countriesworldwide, offering expert counselling, admissions support, visa guidance,anduniversity partnerships.

Main Duties & Scope of the role

The StudyIn University Ambassador Programme (UAP) is a strategiccollaboration model designed to help partner institutions scale recruitment,strengthen brand visibility, and improve conversion and enrolmentoutcomes

The University Ambassador acts as a designated institutional championwithin the StudyIn network. The role is responsible for driving applications,improving conversion ratios, strengthening brand recall, and positioning thepartner university strategically across StudyIn’s direct offices and B2Bnetwork

The Ambassador functions as an embedded extension of the partneruniversity’s International Office, exclusively within the StudyIn ecosystem

Key Responsibilities

1. Institutional Representation & BrandPositioning

• Championthe assigned university across StudyIn’s offices and B2B partnernetwork.
• Ensureconsistent institutional messaging and strong brand recall.
• Delivertraining sessions to counsellors and branch teams.
• Representthe university at fairs, exhibitions, marketing events, webinars, andrecruitment campaigns.

2. Student Recruitment & Conversion

• Driveinternational student enrolments across assigned markets.
• Adviseprospective students on programme selection, applications, andadmissions processes.
• Workclosely with counsellors to generate high-quality applications.
• Supportapplication processing and ensure compliance with admissions and visarequirements.
• Maintainagreed turnaround times (TATs) in coordination with the university.
• Developand execute offer-to-enrolment conversion strategies.
• Respondpromptly and professionally to student and partner enquiries.

3. Network Engagement

• Developand execute a network engagement plan.
• Collaboratewith Points of Contact (POCs) across StudyIn offices.
• Identifyand nurture high-performing branches and B2B agents.
• Coordinaterecruitment initiatives across faculties and programmes.
• Workclosely with the University’s Future Students / InternationalRecruitment team.
• Travelextensively across territories for training, recruitment activities, andevents (including peak seasons, weekends, and evenings as required).

4. Strategic Planning & Reporting

• Agreeon recruitment targets and baseline figures with the university andStudyIn leadership
• Trackperformance metrics including applications, offers, conversions, andenrolments.
• Submitmonthly and quarterly performance reports.
• Providemarket intelligence and competitor insights.

5. Stakeholder Collaboration

• Coordinateclosely with the university’s International Recruitment team.
• Supportjoint monitoring of performance plans.
• Ensuresmooth communication between university admissions and StudyIn branches.
• Facilitatewebinars, university visits, and recruitment campaigns.

About the Candidate (including requiredcompetencies)

Education

• Bachelor’sdegree required; Master’s preferred.
• Backgroundin international education, marketing, business, or related fielddesirable.

Experience

• 4-7years in international student recruitment, higher education, or agencymanagement.
• Experienceworking with UK/US/Canada/Australia/Ireland institutions preferred.
• Strongunderstanding of South Asia recruitment markets.
• Strongconversion and funnel management skills
• Strongpresentation and training skills
• Relationshipmanagement and stakeholder engagement
• Data-drivenmindset with reporting capability
• Commercialawareness and target-driven approach
• Highadaptability and ability to work across regions

Requirements & Qualification

• Proventrack record in driving applications, conversions, and enrolment targets
• Strongrelationship management skills with the ability to engage counsellors,agents, and university stakeholders effectively
• Demonstratedability to train, influence, and motivate network teams to improverecruitment outcomes
• Abilityto manage multiple territories, branches, and stakeholder groupssimultaneously
• Excellentpresentation, communication, and reporting skills
• Soundknowledge of international admissions processes, visa regulations, andrecruitment compliance practices
• Comfortableworking in a lean, fast-paced, target-oriented environment
• Experienceusing CRM systems and application management platforms
• Validpassport with willingness to travel domestically and internationally.