Principal Associate IT

Eurofins USA Clinical Diagnostics; Chennai District; Hybrid; INR 12,00,000 - 15,00,000; Full time

Job summary

A global life sciences company is seeking a Principal Associate - IT in Chennai. In this hybrid role, you will support the IT endorsement process, ensuring compliance with standards for quality and security. Responsibilities include processing requests, validating submissions, and collaborating with various IT stakeholders. Applicants should have a bachelor's degree in a relevant field and 4+ years in IT Process Management. Excellent communication skills and a customer-oriented mindset are essential for success in this role.

Qualifications

• 4+ years in IT Process Management.
• Excellent proficiency in Microsoft Office.
• Experience with large organizations and international teams.

Responsibilities

• Ensure timely and accurate handling of ITEA requests.
• Contribute to process and documentation improvements.
• Prepare metrics reports.
• Collaborate with team members to ensure quality.
• Engage with stakeholders across IT.

Skills

Interpersonal communication

Technical communication

Systems thinking

Attention to detail

Customer-oriented mindset

IT Service Management/Operations

Quick learner

Structured working style

Self-motivation

Fluent English

Education

Bachelor’s degree in science, IT, or engineering

ITIL Foundation certification preferred

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997.

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.

Job Description

Job Title:Principal Associate - IT

Work Location:Bengaluru, Karnataka, India

Shifts any:12.00 PM to 9.00 PM IST

Work mode:Hybrid - 3 Days office

POSITION TITLE: Principal Associate - IT

Objectives

The Process Associate supports the Information Technology Endorsement (ITEA) Process Manager to ensure IT processes meet Eurofins' standards for quality and security. Responsibilities include processing requests, validating submissions, prioritizing tasks, and coordinating with IT stakeholders. The role requires collaboration with IT Security, Group Architecture, and other teams to integrate new technologies.

Key Responsibilities

• Ensure timely and accurate handling of ITEA requests.
• Contribute to process and documentation improvements.
• Prepare metrics reports.
• Collaborate with team members to ensure quality and transparency.
• Engage with stakeholders across IT.

Performance Criteria

• Strong interpersonal and technical communication skills
• Systems thinking and attention to detail
• Quick learner, structured, and self-motivated
• Able to work independently
• Background in IT Service Management/Operations
• Excellent written and verbal English skills
• Customer-oriented mindset

Technical Requirements

• 4+ years in IT Process Management
• Knowledge of IT infrastructure and concepts
• Excellent Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Fluent in English

Education & Experience

• Bachelor’s degree in science, IT, or engineering
• ITIL Foundation certification preferredAdvanced MS Office skills
• Experience with large organizations and international teams

Qualifications

Bachelor’s degree in science, IT, or engineering