Premier Road Carriers Ltd -Nariman Point ,Mumbai

JobItUs; Mumbai; On-site; INR 12,00,000 - 18,00,000; Full time

Job summary

A leading logistics company in Mumbai seeks an experienced HR Manager to develop HR strategies, oversee recruitment, and enhance employee engagement across multiple branches. The ideal candidate will have 6-10 years of experience in logistics and proven leadership in HR operations, ensuring consistency and excellence in HR practices. This role offers opportunities to shape the workplace culture and drive performance management initiatives.

Qualifications

• 6-10 years of HR experience required.
• Prior experience in logistics, transport, supply chain, or manufacturing preferred.
• Experience in leading HR operations across multi-location setups.

Responsibilities

• Develop and implement HR strategies, policies, and practices.
• Lead end-to-end recruitment for operations and other roles.
• Oversee team performance and accountability.
• Ensure timely HR processes across multiple branches.
• Drive culture-building initiatives and employee engagement.

Skills

HR strategy implementation

Talent acquisition

Team leadership

Performance management

Employee relations

Data management

Training development

Job description

Roles & Responsibilities :

1. HR Strategy & Process Excellence

• Develop and implement HR strategies, policies, SOPs, and people practices.
• Improve HR processes across 35+ branches, ensuring consistency and timely execution.
• Strengthen KRAs, KPIs, performance structures, and appraisal systems.

1. Recruitment & Talent Acquisition

• Lead end-to-end recruitment for PRC across Operations, Accounts, Billing, Logistics, Tracking, and Admin roles.
• Build a strong network within the logistics/transport industry for faster hiring.
• Implement structured hiring processes, job descriptions, and candidate pipelines.
• Ensure joining happen on schedule with zero follow-ups required from leadership.

1. Team Leadership

• Mentor and guide the HR Executive, improving speed, accuracy, and ownership.
• Ensure tasks are completed without need for repeated follow-up.
• Drive a culture of accountability and continuous improvement within the HR team.
• Oversee all onboarding coordination in partnership with the HR Team.
• Ensure timely creation of employee files, HRMS setup, policy communication, and smooth joining experience.

1. Performance Management

• Drive the annual and quarterly performance review cycles across all departments.
• Support department heads in setting KRAs, KPIs, and performance expectations.
• Analyze performance data to support increment and promotion decisions.

1. HR Budgeting

• Prepare HR budgets relating to hiring, training, celebrations, and welfare.

1. Employee Relations & Satisfaction

• Build credibility for HR at branch level with timely support and communication.
• Improve employee satisfaction through structured feedback systems.
• Build strong connect with employees and act as a trusted point of contact for concerns.
• Resolve interpersonal issues, branch-level disputes, and HR-related grievances with fairness, sensitivity, and timely follow-through.
• Implement monthly/quarterly pulse surveys and track actionable outcomes.

1. Culture & Employee Experience

• Drive culture-building initiatives across branches in collaboration with Employee Experience Partners.
• Lead programs such as Thank You Thursdays, pulse surveys, engagement activities, and feedback loops.
• Support the rollout of values‑based engagement initiatives and ensure PRC’s culture is visible and practiced at branch level.
• Track employee experience metrics and implement actions to improve overall satisfaction and workplace environment.

1. Onboarding & Offboarding

• Design and deliver structured induction programs that align new employees with PRC’s processes, workflows, and expectations.
• Oversee the complete offboarding cycle — exit interviews, documentation, handover process, clearance, F&F coordination, and exit trend analysis.

1. HRMS & Data Management

• Take ownership of Spine HRMS usage, data accuracy, and reporting.
• Analyse HRMS data (attendance, leave, punctuality, attrition, overtime, branch trends) and convert insights into actionable recommendations for management.
• Improve the usage of HRMS by branches and HR team through training, audits, and monthly checks.
• Train team members to use the HRMS effectively and independently.

1. Payroll, Compliance & Documentation

• Oversee payroll processing accuracy through the HR Executive.
• Ensure all HR documentation (letters, policies, employee files) meets audit and compliance standards.
• Strengthen adherence to labour laws, Shops & Establishments requirements, and statutory compliances.

1. Training & Development

• Identify skill gaps and create a training calendar for the organization.
• Coordinate internal/external training, including system training (G-Suite, LinkedIn).
• Track training effectiveness and improvements.

Key Interfaces :

External Interfaces:

• Recruitment agencies
• Industry groups & associations (Logistics, Transport)
• Training partners
• Compliance consultants
• Statutory bodies (as required)

Internal Interfaces:

• All Branch Managers
• All Department Heads
• Employee Experience Partners (EEPs)
• Senior Management
• HR & Admin Team
• All employees

Desired Experience

• 6–10 years of HR experience
• Prior experience in logistics, transport, supply chain, or manufacturing preferred
• Experience in leading HR operations across multi-location setups