Practice Manager

56672 Ameriprise India LLP; Delhi; Hybrid; INR 3,500,000 - 6,000,000; Full time

Benefits offered by this job

Hybrid work model

Equal opportunity employer

Job summary

Ameriprise India LLP invites a seasoned PMO Governance Leader to steer India-based governance for the Technology PMO. You will oversee portfolio health, demand intake, prioritization, and executive reporting while coordinating with U.S. leaders and delivery teams.

You will develop standards, SOPs, templates, and dashboards to enhance transparency, controls, and compliance across the portfolio, with a focus on fiscal discipline and delivery accountability.

Qualifications

• 14+ years of experience in project, program, portfolio governance, or process management within a technology or enterprise environment.
• Strong knowledge of PMO governance, portfolio management, SDLC, ITIL, financial tracking, risk/issue management.
• Experience leading India-based, offshore, or global teams with delivery accountability.
• Excellent communication and stakeholder management for senior leaders across functions.

Responsibilities

• Lead India PMO governance for technology portfolio, demand intake, prioritization, and planning inputs.
• Prepare dashboards, executive reports, and governance materials for decision making.
• Develop and maintain PMO frameworks, SOPs, templates, and playbooks to ensure governance discipline.

Skills

PMO governance

Portfolio governance

Executive reporting

Stakeholder management

SDLC

ITIL

Financial tracking

Risk management

Offshore teams

Leadership

OnePlan

Power BI

SharePoint

Workflow automation

Dashboarding

Portfolio insights

Education

PgMP

PMP

CBAP

Tools

OnePlan

Power BI

SharePoint

Workflow automation

Job description

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

Primary Purpose of Job Provide India-based leadership for the Technology PMO governance function, including portfolio governance, executive reporting, governance forums, operating discipline, and day-to-day leadership of the India governance team. This role partners with U.S.-based PMO leadership, Technology leaders, Finance, and delivery teams to support consistent governance execution, portfolio transparency, and audit-ready practices across the Technology portfolio.

Portfolio Governance Leadership

Lead portfolio governance support for the Technology PMO, including demand intake, prioritization support, annual planning inputs, portfolio health tracking, and executive reporting. Ensure portfolio data, insights, and recommendations are accurate, timely, and actionable.

Governance Forums & Executive Reporting

Support governance forums such as PRB, IRB, and CCB by managing agenda readiness, pre-read materials, decision documentation, action tracking, and follow-up. Prepare clear dashboards, reports, and summaries that support leadership decision-making.

PMO Frameworks, Methodologies & SOPs

Develop, maintain, and improve PMO frameworks, stage gate models, SOPs, templates, playbooks, and quality checklists to support consistent execution and governance compliance.

Operational Excellence, Controls & Compliance

Reinforce governance standards for OnePlan data quality, status reporting, risk and issue management, time tracking, stage gate adherence, and evidence requirements. Monitor compliance and elevate gaps as needed.

Digital Enablement & Reporting

Support PMO reporting and process automation through tools such as OnePlan, Power BI, SharePoint, and workflow solutions. Identify opportunities to improve efficiency, reporting accuracy, and portfolio visibility.

Change Management & Adoption

Drive adoption of PMO processes, tools, and reporting standards through stakeholder engagement, communications, training, adoption tracking, and continuous improvement.

Stakeholder Partnership

Partner with PMO leadership, Technology leaders, Finance, delivery teams, and vendors to support governance execution, portfolio transparency, issue resolution, and decision readiness.

Global Operating Model

Serve as the India-based governance lead for coordinating work across India and U.S. teams. Maintain clear operating cadences, handoffs, documentation standards, escalation paths, and communication routines.

India Team Leadership

Lead, coach, and develop the India governance team by setting priorities, managing workload, monitoring delivery quality, resolving escalations, and supporting performance and capability development.

Professional Certifications

PMP, PgMP, CBAP, CCBA, ITIL, CSM, or other relevant project, portfolio, business analysis, technology, or process certification preferred.

REQUIRED knowledge, skills

14+ years of experience in project, program, portfolio, governance, or process management within a technology or enterprise environment, including direct portfolio management experience. Strong knowledge of PMO governance, portfolio management, SDLC, ITIL, financial tracking, risk and issue management, stage gate governance, and executive reporting. Demonstrated experience leading India-based, offshore, or globally distributed teams, including work allocation, coaching, quality management, escalation management, and delivery accountability. Excellent communication, stakeholder management, and influencing skills with the ability to work effectively across Technology, Finance, delivery teams, vendors, and senior leaders.

Preferred knowledge, skills

Experience with One Plan or similar PPM tools, Power BI, SharePoint, workflow automation, executive dashboards, and standardized governance reporting. Experience in Financial Services, Technology Infrastructure, regulated environments, policy/process development, or large global matrixed organizations preferred.

Experience Required

14+ years of experience in program, project, portfolio management, governance, or process management, including experience managing or supporting technology portfolios, portfolio health reporting, prioritization support, and executive-level portfolio insights.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology Ameriprise India LLP is an equal opportunity employer.

We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact. As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers: Ameriprise Financial: Financial planning, advice and wealth management. Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients. RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth.