PMS Analyst-Medical Devices/Complaint Handling

HCLTech; Madurai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

A global technology company is seeking a PMS Analyst in Madurai, Tamil Nadu. The role involves managing medical device complaints and requires 2 to 7 years of relevant experience. Candidates should possess working knowledge of medical device regulations and the ability to work efficiently in a team-driven environment. The position offers full-time employment with immediate joiners preferred.

Qualifications

• 2 to 7 years of experience in medical devices complaints handling or PMS activities.
• Working knowledge of global medical device regulations like CFR Parts 803, 806 and 820, ISO 13485, ISO 14971.
• Ability to adapt to cross cultural differences.

Responsibilities

• Handle medical devices complaints management process.
• Organize and manage daily work allocation.
• Collaborate with cross-functional teams for project execution.

Skills

Medical devices complaints handling

Knowledge of medical device regulations

Ability to work in a timeline driven environment

Job description

Overview

Job Position: PMS Analyst – Medical Devices Complaints Handling

Job Description: To handle medical device customer allegations in complaints management system . Candidate with knowledge on Medical devices usage, Medical devices reporting including post-market surveillance (PMS)

Responsibilities

• To work on medical devices Complaints handling Process.
• Work with lead in completing daily assignation
• Organize and manage daily work allocation
• Complaints remediation using work instruction, compliance to process
• To drive efficiency and continuous improvement.
• Collaborate with of cross function team (CFT) such as Intake, MDR, Investigation to execute the project and initiative.
• Daily status to lead associate

Qualifications

• 2 to 7 years of experience in Medical devices complaints handling or any PMS activities
• Working knowledge of appropriate global medical device regulations, requirements, and standards such as: CFR Parts 803, 806 and 820, ISO 13485, ISO 14971
• Adopt to cross cultural differences
• Ability to work in a timeline driven environment

Experience

• Total working experience (TEX): 2 to 7 years
• Relevant experience (REX): 2+ years

Employment details

• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Location

Madurai, Tamil Nadu, India

Additional info

Immediate joiners will be given preference