Platinum Relationship Manager - Household - BRANCH BANKING

Kotak Mahindra Bank; Vadodara; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading financial institution in India is seeking a Platinum Relationship Manager for its branch banking division. The ideal candidate will manage client relationships, achieve sales targets, and provide comprehensive consultations on banking products. Key responsibilities include upselling, resolving client issues effectively, and ensuring high client satisfaction rates. This position is crucial for driving business growth and customer engagement in the branch.

Qualifications

• Experience in branch banking and client management is preferred.
• Strong knowledge of banking products and services is essential.

Responsibilities

• Maintain knowledge of products and services.
• Build and maintain client relationships.
• Research and pursue new business opportunities.
• Identify client needs and propose solutions.
• Provide product consultations and guide decisions.
• Upsell and cross-sell to clients.
• Resolve complaints efficiently.
• Meet sales/revenue targets.
• Ensure client satisfaction.

Skills

Client relationship management

Sales expertise

Problem solving

Communication

Job description

Kotak Mahindra Bank Limited is looking for Platinum Relationship Manager - Household - BRANCH BANKING to join our dynamic team and embark on a rewarding career journey.

1. Maintaining a deep knowledge of company products and services.
2. Building and maintaining strong relationships with prospective and existing clients.
3. Researching and pursuing new business opportunities.
4. Identifying clients' needs and requirements and proposing suitable solutions.
5. Providing clients with comprehensive product/service consultations and guiding their decision‑making process.
6. Upselling and cross‑selling products/services to clients.
7. Resolving complaints and issues efficiently and in a timely manner.
8. Meeting sales/revenue targets.
9. Ensuring client satisfaction.

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