Platform Manager

ACG World; Mumbai; On-site; INR 6,000,000 - 10,000,000; Full time

Job summary

ACG World is seeking an experienced leader to head the Infrastructure & Platform function in Mumbai. You will shape strategy, governance, and roadmaps for Azure cloud, server, edge, and client systems while mentoring senior leads across DevOps and platform disciplines.

You will own cost governance, vendor relationships and compliance with GxP/ISO standards, ensuring scalable, secure, and reliable platforms for engineering and customer deployments.

Qualifications

• Engineering degree with 12+ years in Infra & Platform, incl. Cloud, Server and DevOps.
• Experience leading multi-discipline engineering teams and budgets.
• Exposure to edge/embedded/OT or GPU platforms is a plus.

Responsibilities

• Lead a cross-functional Infra & Platform Engineering team across Azure cloud, server, edge and client systems.
• Own hiring, performance mgmt and capability-building for the team.
• Define strategy, governance and roadmap aligned with product priorities.
• Drive FinOps, cost governance and vendor management including Microsoft Azure.
• Represent Infra & Platform Engineering in Technology Office planning and governance.
• Ensure compliance with GxP/Part 11, ISO and cybersecurity standards.

Skills

Azure

AKS

Windows Server

Linux

Azure DevOps

GitHub Actions

Jenkins

Terraform

Bicep

Docker

Kubernetes

PowerShell

Python

Bash

ITIL

Site Reliability Engineering

DevSecOps

FinOps

GxP/Part 11

ISO

Education

Engineering Graduate

MBA or equivalent management qualification

Tools

Azure Monitor

Application Insights

Grafana

Prometheus

Job description

Lead the Infrastructure & Platform function responsible for Azure Cloud Infrastructure, Server Infrastructure, Edge Infrastructure, Client Systems and DevOps. Define strategy, architecture standards, governance, Infrastructure lifecycle management and people leadership, while enabling secure, scalable and reliable platforms for engineering and customer deployments — in line with GxP/Part 11, ISO, cybersecurity and zero-data-egress requirements.

C. Primary Responsibilities

• Lead, manage and develop a team of specialist leads — DevOps Lead, Cloud & Server Infrastructure Lead and Edge Platform Lead — across Azure cloud, server, DevOps, edge and client-system disciplines.
• Own hiring, performance management, career development and capability-building for the Infra & Platform Engineering team.
• Build a cohesive team culture and shared operating rhythm across disciplines that have traditionally used distinct tools, practices and vendors.
• Define infrastructure strategy, platform roadmap, architecture standards and governance across Azure cloud, server, DevOps, edge and client systems.
• Own the integrated Infra & Platform Engineering roadmap, aligned with product and business priorities.
• Prioritise investment across reliability, security, developer experience, customer experience and cost.
• Drive platform standardisation, technology lifecycle planning and end-of-life (EOL) management across Azure cloud, server, edge and client systems.
• Represent Infra & Platform Engineering in Technology Office planning, budget and governance reviews with the CTO.
• Own governance and oversight for the Azure cloud platform (AKS, App Services, Azure SQL, API Management, Cosmos DB, Azure Functions, Storage Accounts, Key Vault) and Windows/Linux server infrastructure administered by the Cloud & Server Infrastructure Lead, including availability, performance, scalability and disaster recovery.
• Own cloud cost governance and optimisation — budgeting, tagging/showback-chargeback, right-sizing, reserved instances/savings plans and license optimisation — to keep Azure spend predictable, transparent and efficient as usage scales.
• Set standards for capacity planning, backup strategy and server lifecycle management across development, customer and production environments.
• Govern cloud and server security posture — RBAC, Managed Identity, Key Vault, Microsoft Defender for Azure cloud and Microsoft Sentinel — in partnership with Information Security.
• Support hybrid cloud connectivity and infrastructure compatibility for customer-hosted deployments.
• Own infrastructure audits, documentation standards and compliance with ISO/GxP and internal governance requirements.
• Resolve cross-team escalations and dependencies between cloud/server infrastructure and DevOps or edge platforms.

DevOps Governance

• Own the enterprise DevOps roadmap led by the DevOps Lead, including CI/CD, Infrastructure as Code, DevSecOps and developer enablement.
• Track delivery performance (DORA metrics) and drive continuous improvement in deployment frequency, lead time, change failure rate.
• Ensure DevSecOps controls and the zero-data-egress principle are consistently applied across Azure cloud, server and edge/device delivery pipelines.

Edge Infrastructure & Client Systems

• Govern edge infrastructure — industrial PCs, GPU platforms, embedded edge devices — and client systems (desktops/workstations), led by the Edge Platform Lead, including hardware platform decisions, deployment standards, lifecycle planning and cost, aligned with the broader Infra & Platform roadmap.
• Ensure operating practices for edge and client-system endpoints — patching, monitoring, security baselines, incident response — are consistent with cloud and server practices wherever practical.
• Coordinate with the AI/Image Processing and Product Engineering teams on edge platform standardisation and its dependencies on cloud/DevOps pipelines (e.g. AI model deployment to edge devices).
• Own the prioritisation, resourcing and cross-team alignment.

Reliability, Security & Compliance

• Own the overall reliability posture (SLIs/SLOs, incident management, root cause analysis) across cloud, server, DevOps toolchain and edge/device environments.
• Ensure GxP/Part 11, ISO and cybersecurity requirements, and the zero-data-egress-from-Azure-tenant principle, are consistently enforced across every platform layer.
• Own major incident review processes across the unified infrastructure estate.
• Own the Infra & Platform Engineering budget, spanning cloud consumption, DevOps/DevSecOps tooling licences, server hardware and edge/device hardware procurement.
• Manage strategic vendor relationships (Microsoft Azure, DevSecOps tooling, GPU/hardware vendors) and licensing negotiations.
• Drive infrastructure cost optimisation (FinOps) across the cloud, on-premise and edge estate, holding the Cloud & Server Infrastructure Lead accountable for tagging, right-sizing and reservation practices at the execution level.
• Partner with Product, Technology, QA, PMO and cross functional leadership to align infrastructure and platform priorities with product delivery.
• Report platform health, risks, dependencies and roadmap progress via Live Dashboard on ADO.

D. Technical Skills

• Azure, AKS, Windows Server, Linux
• Azure DevOps, GitHub Actions, Jenkins
• Terraform, Bicep
• Docker, Kubernetes
• PowerShell, Python, Bash
• Industrial PCs, GPU Platforms, Client Systems (deep hands-on expertise sits with the Edge Platform Lead; working familiarity here is sufficient for informed prioritisation and technical/vendor conversations)
• Azure Monitor, Application Insights, Log Analytics, Grafana, Prometheus
• Site Reliability Engineering, ITIL
• DevSecOps tooling and practices (SAST/DAST, dependency & secret scanning)
• budgeting, vendor management and FinOps
• GxP/Part 11, ISO and cybersecurity compliance frameworks.

E. Educational & Experience Requirements

Education:

Engineering Graduate (Computer Science, IT, Electronics or related discipline). MBA or equivalent management qualification is a plus.

Experience:

12+ years of Infrastructure & Platform experience, with at least 5 years managing Cloud, Server, and DevOps teams. Prior exposure to edge/embedded/OT or GPU-based platforms is a plus.

Preferred Certifications:

AZ-305 (Azure Solutions Architect Expert), AZ-400 (DevOps Engineer Expert), ITIL or equivalent certification is a plus.