Physiotherapist

Voak Healthcare; Hyderabad; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Voak Healthcare in Hyderabad is seeking an experienced healthcare administration professional to oversee patient and appointment management, along with staff coordination and billing oversight.

The role focuses on ensuring smooth daily operations, accurate patient records, and timely reporting to management, with a preference for candidates with physiology clinic operations exposure.

Qualifications

• Bachelor's degree in healthcare administration or related field.
• A physiotherapy qualification is an added advantage for those managing a physiotherapy department.
• Experience in physiotherapy clinic operations preferred.
• Strong patient coordination and scheduling capabilities.
• Experience with billing oversight and revenue cycle management will help.

Responsabilités

• Schedule and confirm patient appointments.
• Manage patient registration and follow-up visits.
• Coordinate treatment schedules with physiotherapists.
• Handle patient queries, feedback, and complaints.
• Prepare staff rosters and duty schedules.
• Monitor attendance, punctuality, and leave.
• Coordinate workload and patient allocation.
• Support recruitment, onboarding, and staff training.
• Track patient visits, registrations, and repeat visits.
• Submit daily, weekly, and monthly operational reports to management.

Connaissances

Patient coordination

Staff coordination

Billing oversight

Reporting & analytics

Formation

Bachelor's degree in healthcare administration/hospital management/business administration

Physiotherapy qualification (BPT/MPT) advantageous

Description du poste

Educational Qualification

• Bachelor's degree in Healthcare Administration, Hospital Management, Business Administration, or a related field.
• A physiotherapy qualification (BPT/MPT) is an added advantage, particularly for candidates managing a physiotherapy department.

Role & responsibilities

Patient and appointment management

• Schedule and confirm patient appointments.
• Manage patient registration and follow-up visits.
• Coordinate treatment schedules with physiotherapists.
• Handle patient queries, feedback, and complaints.

Staff and therapist coordination

• Prepare staff rosters and duty schedules.
• Monitor attendance, punctuality, and leave.
• Coordinate workload and patient allocation.
• Support recruitment, onboarding, and staff training.

Performance monitoring and reporting

• Track patient visits, new registrations, and repeat visits.
• Monitor appointment utilization and cancellations.
• Review patient satisfaction and service quality.
• Submit daily, weekly, and monthly operational reports to management.

Preferred candidate profile

A well-organized healthcare administration professional with experience in physiotherapy clinic operations, patient coordination, staff management, and billing oversight, capable of ensuring smooth daily operations and a positive patient experience.